LA’SHANN PINKS
**** ********** ****** - ***. ** - Bronx, NY *****-********@*****.*** - 347-***-****
Experienced and versatile administrative professional with skills in multiple industries. PROFESSIONAL EXPERIENCE
Customer Service Representative - Temporary Employee Jennifer Temps January 2018-January 2020
(Contract for) NYC Department of
Education Division of Transportation
• Assist parents, schools, and bus companies with transportation issues.
• Respond to inquiries and solve problems related to school bus service.
• Track complaints and update information.
• Enter data for children mandated for bus service when the schools are unsuccessful
• Rode school buses and observed for improvements to the service. Commercial Real Estate Property Manager/Administrative Assistant EJMB Realty Co., Inc. January 2014-July 2017
The Law Offices of Marc E. Bengualid, PLLC
• Coordinate day-to-day operations of two commercial buildings.
• Manage contractors and vendors.
• Handle tenant relations.
• Prepare monthly rent bills in Tenant Pro.
• Handle building issues with the Fire Department, Department of Environmental Protection, Environmental Control Board and Dept. of Buildings.
• Program key cards/FOBS for the tenants.
• Enter all information into Quick books for EJMB Commercial.
• Monthly building reports required by the City of New York in Portfolio Manager (Government run site).
• Oversee repair requests.
• Type, file and organize tenant information.
• Organize moves within or out of the buildings.
• File court papers, medical authorization forms, retainers for the Medical Malpractice Clients. Officer Manager/Administrative Assistant
Tarter Stats Realty
Greenwald & Weinstock LLP March 1999-December 2013
• Handle all aspects of office operations for 8-person office including finances, purchasing, facilities and marketing.
• Negotiate and maintain contracts for office equipment, supplies and leases. Prepare and handle all spreadsheets for Lease Expirations, Certificate of Insurance, contractors, outside broker’s, electric meters, and demolition work.
• Travel arrangements - domestic and international.
• Respond to inquiries and complaints.
• Prepare Excel reports for unpaid funds, commissions, RE tax breakdowns and expenditure accounts for the Managing Members and Accountants.
• Manage office finances by assessing the books.
• Prepare leases, Wills, and correspondence.
Pinks-Page 2
Weekend Receptionist
Citi-Habitats – P/T September 2007-June 2011
• Provide administrative support to the staff and 50 brokers
• Handle collections
• Order supplies
• Assist Agents with the preparation of Board packages
• Create flyers for the window display
• Prepare Excel spreadsheets for the Exclusive listings
• Log 500 keys for vacant spaces in Manhattan.
EDUCATION
LaGuardia Community College - New York, NY
September 1982-May 1985
Charles Evans Hughes High School - New York, NY
September 1979-June 1982
SKILLS
• Excel
• Outlook
• Microsoft Office/Suite
• Quick Books
• Power Point
• Publisher
• Google Docs
• DocuSign
• Photoshop
• Tenant Pro
• Mailchimp