AH

ANNETTE HOOD

anneĴehood.adntek@r.postjobfree.com 508-***-**** Sandwich, MA 02563

Hardworking and reliable preschool teacher with strong ability in communication and self motivation. Offering strong client relations, quick learner and professional demeanor. Highly organized, proactive and punctual with team-oriented mentality.

Schedule creation and maintenance

Excellent classroom management

Effectively work with parents

Calm and patient

Social skills development

Effective listening

People skills

Organizational skills

School For Early Learning Sandwich,

MA

Preschool Teacher

09/2007 - Current

Organized and led activities to promote physical, mental and social development.

Promoted good behaviors by using positive reinforcement methods with children.

Maintained child-friendly environment with access to outdoor activities. Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.

Enhanced sensory abilities by giving children access to numerous textures and shapes.

Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication. Enforced behavior expectations at all times.

Promoted good behaviors by using positive reinforcement methods. Implemented hands-on, play-based strategies such as games and crafts for experiential learning.

Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors. Collaborated with colleagues on developing new classroom projects and monthly themes.

Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.

Taught children foundational skills such as colors, shapes and leĴers. Supervised up to 20 children on field trips to local parks, fire stations and zoos.

Post, O'Connor & Kadrmas Eye

Plymouth, MA

Medical Receptionist

05/2001 - 06/2011

Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.

Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.

Summary

Skills

Experience

Greeted callers with enthusiasm, answering all phone calls by second ring.

Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date. Conducted patient intake interviews to collect medical information and insurance details.

Set up appointments for physician visits and procedures using calendar software.

Took messages from patients and promptly relayed to appropriate staff. Processed patient payments and scanned identification and insurance cards.

Straightened up waiting room to maintain neat and organized space. Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files. Observed strict HIPAA guidelines at all times according to company policy.

Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants. Delivered high-quality administrative and customer service to sustain patient and work flows.

Answered multi-line phone system and directed callers to requested personnel and departments.

Gap Kids Kingston, MA

Assistant Store Manager

01/1997 - 05/2001

Mr. and Mrs. Joseph Dimino Miami

Beach, FL

Household Assistant

08/1994 - 06/1995

Bank of Boston South Yarmouth, MA

Bank Teller 2

05/1992 - 08/1994

The Limited Hyannis, MA

Assistant Manager

Rivier University Nashua, NH

Bachelor of Science in Business/Liberal Arts

05/1989

Education and Training

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