Care Associate Customer Service
Resume:
Tina Drexler Phone: 647-***-**** Email: ************@*******.***
SUMMATION
Highly trained customer service and early development care associate looking to take part in a positive environment and strong team.
HIGHLIGHTS OF QUALIFICATIONS
Reliable employee with excellent time management skills
Willing to learn new procedures with the ability to implement new information quickly
Excellent problem solving skills and a desire for new challenges
Able to work as a team as well as independently
Dependable employee willing to take on additional shifts
Adept knowledge in WHMIS and Occupational Health & Safety
Experience in healthcare environments, as well as housekeeping, and laundry services.
Capable of maintaining inventory and security
SUMMARY OF SKILLS
CUSTOMER SERVICE SKILLS
Proficient Customer Service skills
Attentive and ready to learn
Extensive experience in POS systems, maintaining registers, and handling deposits
Eager to assist in any situation
Adept understanding of MS Word, Excel, and PowerPoint
Proficient skills in merchandising; setting up displays and managing stock
Capable of handling high stress environments
Able to communicate clearly and effectively
Able to adapt to a changing work environment on a continuous basis
Adheres to specified health and safety standards and procedures
Capable of handling extensive marketing tasks
Maintains a professional image at all times
Can effectively handle customer concerns and needs
EMPLOYMENT EXPERIENCE
YMCA
Oshawa, ON
2014 - 2015
Tam Leader
Responsibilities included:
Supervising children ages 5 – 12
Aiding in nutrition and physical health
Cleaning & Sanitation
N.Y.A.D Childcare
Oshawa, ON
2004 - 2014
ECA Assistant Supervisor
Responsibilities Included:
Taking care of children ages infancy to 12
Developing and implementing daily activities that support child development
Preparing and serving meals
Conducting and monitoring activity programs
Managing and maintaining safety standards of facility
Chartwell Retirement
Toronto, ON
2016 – Present
Dietary Aide
Responsibilities Included:
Assisted in the preparation of daily meals
Paid close attention to detail to ensure the right meal was given to the correct patient
Monitored safety of patients while meals were served
Participated in cleanliness and sanitation of kitchen
Evolution Support Services
Oshawa, ON
2017 – Present
Support Aid
Responsibilities Included:
Assisting in the preparation of meals
Managing the services
Maintaining cleanliness in the environment
Overlooking of safety procedures
EDUCATION
E.C.E Assistant
Diploma
Yorkville College, Toronto, ON
Crisis Prevention & Intervention
Certificate
Canadian Training Institute, Toronto, ON
Early Literacy Training
Certificate
The Hanen Language Program, Toronto, ON
Certified in First Aid & CPR
Food Handler Certificate
************@*******.***
To whom it may concern
I would like to thank you for your consideration for a position on your team. I feel I would be a vital asset to the company due to my experience in the field and considerable education. With excellent oral and written communication skills, adept knowledge, and certificates in first AID and CPR I would be able to provide an additional means of safety to any team. Thank you.
Tina Drexler
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