JOY OLUCHI CHUKWUEMEKA

CUSTOMER SERVICE BUSINESS DEVELOPMENT OPERATIONS CLIENT RELATIONS SALES OPERATIONS MAIL: adnt8t@r.postjobfree.com LINE: 090********, 081******** LINKEDIN: Joy Chukwuemeka ABOUT ME

Professional Customer Service Personnel, Business Development Expert and an Operations Specialist, A graduate of the prestigious National Open University of Nigeria with a degree in English Language B.A, National Diploma ND in Mass Communication from the Federal Polytechnic Oko, Core management experience from Diamond Bank PLC ( Access Bank ),COSMOS Shipping Company and Preal Logistics, Result oriented and will add value to prestigious organizations with management skills and expertise, Confident of an increase in organizational growth and development.

SKILLS

Customer Service

Operations

Administration

Client Relations

Microsoft office

Business Strategy

CERTIFICATIONS

NATIONAL OPEN UNIVERSITY OF NIGERIA

B.A

English Language 2015-2018

FEDERAL POLYTECHNIC OKO

OND

Mass Communication 2008-2010

CAREER EXPERIENCES DATE

DIAMOND BANK PLC ACCESS BANK 2011-2013

2014

2019-2020

2021

MY ACHIEVEMENTS

Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.

Informing customers about bank products and services.

Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.

Maintaining and balancing cash drawers and reconciling discrepancies.

Packaging cash and rolling coins to be stored in drawers or the bank vault.

Keeping a clean, organized work area and a professional appearance.

Handling currency, transactions, and confidential information in a responsible manner.

Using software to track information and generate reports.

Following all financial and security regulations and procedures. BIO-DATA

Sex: Female

Nationality: Nigerian

Location: Ikorodu Lagos Nigeria

COSMOS SHIPPING COMPANY

DEBIX’S EVENTS

PREAL LOGISTICS

Management

Employee Relations

Front Office Operations

Business Analysis

Communications

CRM CRS

Health Status: Fit

Language Proficiency: English, Yoruba, Igbo

REFERENCE: AVAILABLE ON REQUEST

NATIONAL YOUTH SERVICE CORPS NYSC

Certified

Discharge Certificate 2019

Contact this candidate