Sonja Copeland

**** *** ********* ****

Fort Worth, TX 76119

817-***-****

Career Profile

Accomplished and dedicated professional with proven experience in fast-paced private and public sector positions. Strong background in Management, Customer Service, and Client Care, with proven ability in delivering quality service and building strong and lasting professional relationships.

Education

R. L. Paschal High School – Fort Worth, TX

Ogle School of Skin, Hair, and Nails – Fort Worth, TX Professional Experience

Volunteers of America

2016 – Present

Residential Monitor

● Daily monitoring of eighty to one hundred clients

● New client intake and discharges

● Daily medication tracking

● Client transport

● Monitor client off property passes; signing in and out

● Conduct property and pat searches

Girling Home Healthcare – Fort Worth, Texas

2015

Caregiver

● Cooking, cleaning, and laundry

● Transport to include doctor’s appointments, and grocery store

● Assist with administering medications

● Assist with hygiene

Private Home Healthcare – Fort Worth, TX

2011

Caregiver

● Cooking, cleaning, and laundry

● Transport to include doctor’s appointments, and grocery store

● Assist with administering medications

● Assist with hygiene

Volunteers of America – Fort Worth, TX

2008 - 2010

Caregiver

● Cooking, cleaning, and laundry

● Transport to include doctor’s appointments, and grocery store

● Assist with administering medications

● Assist with hygiene

MAC Cosmetics – Hurst, TX

1997 - 2007

Business Manager

● HR management duties

● Recruited, hired, trained employees

● Enforced policies and procedures

● Conducted performance reviews

● Conducted staff meetings

● Event Planning

● Opened counters in new locations

● Trained staff in the new locations

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