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Customer Service

Location:
Pasig, Philippines
Posted:
July 18, 2021

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Resume:

KIMBERLY BASON

*** *** ******* **. ******* IV Subdivision Sta. Lucia Pasig City

adnssx@r.postjobfree.com

096********

CAREER OBJECTIVE

To work in a career-oriented and challenging environment that promotes personal growth and professional development where I can use my talents, knowledge and skills.

EDUCATION

STI ORTIGAS 2019

Bachelor of Science in Tourism Management

EXPERIENCE

Amazigrace Manpower Services 2019-2020 Event Banquet Server in Okada Manila Hotel Resort and Casino Responded to guest’s questions and problems in a timely professional manner Serve alcoholic and non alcoholic beverage Maintain high standard of safety and cleanliness Adhere to grooming and appearance standard

Philippine Airlines 2019

OJT Trainee

Develop and maintain relationships with terminal manager

Monitoring the Air Traffic Control System

Putting the daily time record of an aircraft parking allocation plan for the week

Agave Mexican Cantina Restaurant 2017

Food Server

Serve fresh hot food with a smile in a timely manner

Filled in bartending staff as needed and frequently made drink for table customers.

Communicate with customers, co-worker, and managers

Record customer orders and repeat them back in clear, understandable manner

minimize errors.

Moltay Travel and Tours 2017

OJT Trainee

Prepare tours for customers

Answering phone calls

Communicate with customers to determine destination, mode of transportation and accommodations required.

Receive payment for transportation and accommodations from customer

TECHNICAL SKILLS

Customer Service Skills

Booking Flights and Ticketing

Amenable to work on shifting schedule

Familiarity with Point of Sales (POS)

Microsoft Office Suite

PERSONAL PROFILE

Date of Birth : 14/12/1998

Marital Status : Single

Nationality : Filipino

Known Languages : Filipino, English, Basic speak and writing in Nihongo

SEMINARS ATTENDED

Tours Seminar at Omni Aviation in Clark, Pampanga

Tour and Travel Operation at STI Ortigas-Cainta

Tour Guiding Workshop at STI Ortigas-Cainta

Marriot Hotel Career Talk for Hospitality Students

The Impacts of Tourism Industry at STI Ortigas-Cainta

National Youth Convention 2015

REFERENCE

Christian Roy Forones

Captain Pilot

Philippine Airlines

094********

Arnold B. Fernandez

Radio Control Operator

Philippine Airlines

095********

Sheryll Marie M. Salazar

Hub Control Specialist

Philippine Airlines

090********



Contact this candidate