Sales Representative Customer Care
Resume:
Akunna Iruoma Chinaza
** ******* ****** ****** ***-Okota, Lagos state, Nigeria.
************@*****.***
Summary
I am a hardworking recent graduate of Biochemistry with 2:1 from Crawford University. I am looking to secure a Graduate position or similar to utilise my analytical skills and knowledge and also help me to further develop these skills in a practical and fast paced environment.
I also possess excellent communication, IT, and task co-ordination skills. I am able to work under schedule and requirements delivery pressure.
Education
Crawford University
Bachelor of Science Biochemistry
August 2017- December 2019
Key Skills gained:
Ability to handle, analyse, and interpret complex data, before presenting it back based on the overall analysis made
Analytical and conceptual thinking, with a conscientious approach to managing workloads
Ongoing project research on the effect of onion, ginger and garlic on the liver and spleen of albino rats all in regards to future health concepts
Advance problem solving and numeracy skills
Accomplished communication skills, both written and verbal, developed through numerous essays and presentations
University of Lagos
September 2016 – July 2017
High school Diploma
3 courses: Biology, Chemistry and Physics
Loral International School, Lagos
August 2013 – August 2016
West African Examination Council (WAEC)
9 subjects included: Mathematics and English.
Experiences and Career History
Customer Care/ Sales representative Solid Treasure Oil Fragrance Lagos
(2017 – 2019)
Key results:
Achieved four out of six revenue targets, equating over 150% against overall targets set during the entire period of my employment
Personally sold and billed over N1M since starting this role
Significantly improved negotiation skills, regularly converting leads into customers from point of enquiry to sales and after-sale tips which earned me Sales Rep of month in June, September, and November 2019
Demonstrated resilience and ability to upsell products, consistently meeting KPIs set for adding more value to sales
Nigeria Brewery PLC Lagos
(September – December 2018)
In my time with Nigeria Brewery, I was posted to the production unit /Brew house at the Nigeria Brewery plant at Iganmu house, Abebe Village, Lagos.
Key results:
Keen eyes for detail in taking production records
Demonstrated excellent analytical skills when taking filtration analysis and other alcohol checks
Demonstrated an in-depth knowledge of key health and safety standards used within the industry
Hobbies &Interests
Keen reader of good and productive books, meeting people, product marketing and sales.
Professional Skills
Problem solving : Advanced
Listening skills: Advanced
Creativity: Intermediate
Communication skills: Intermediate
Customer Service: Advanced
Volunteer Experience
Event Organiser and Social Director for Biochemistry Department
Community Health Outreach “Malaria Starts with me”
Languages
English: Fluent
Igbo: Conversational
Contact this candidate