Administrative Assistant Security Officer
Resume:
Gabrielle Williams
Houston, TX *****
*******@****.***
Work Experience
Remote Customer Service Representative
American Medical Response - Houston, TX
February 2021 to Present
schedule medical appointments
handle overrides
look up member information
Unarmed Security Officer
Allied Universal Security Services, Systems and Solutions - Houston, TX October 2019 to February 2020
• Monitored 2 buildings
• Followed all security and safety regulations
• Monitored entrance and exit doors and access gates
• Monitored and authorized entrance and departure of employees
• Licensed professional security officer for 0 years Customer Service Representative
Preventice Solutions - Houston, TX
March 2019 to January 2020
Customer Service Representative
Alorica Calling Center - Houston, TX
January 2018 to November 2019
Cashier
Alorica Calling Center - Spring, TX
February 2018 to August 2018
• Stocked shelves
• Counted out cash drawers
• Rang up purchases
• Received and processed returns
• Welcomed customers
• Answered questions
• Assisted customers in finding or ordering merchandise
• Handled returns and exchanges
• Processed cash, check, or credit transactions with accuracy
• Stocked merchandise
Cabin Cleaner
G2 Secure Staff - Houston, TX
August 2017 to February 2018
• Efficiently cleaned and vacuumed planes
• Performed weekly deep cleaning
Customer Service
January 2016 to May 2017
• Managed client records
• Assisted customers with a warm and professional attitude
• Answered general questions
• Responsible for tracking and maintaining inventory
• Handled online orders and credit card transactions Assistant
Imperial Tax Services - Houston, TX
January 2016 to December 2016
• Copying
• Scanning
• Scheduling
• Taking Calls
• Administration Assistant
• Organizing Paperwork
• faxing
• computer work
• keeping office clean
Education
High school diploma
North Forest High School - Houston, TX
August 2013 to May 2017
Skills
• Knowledgeable with all office equipment. Customer service oriented. (3 years)
• Customer Service (4 years)
• Team Member (3 years)
• Administrative Assistant (2 years)
• Front Desk (2 years)
• Organizational Skills
• Word
• Typing
• Receptionist (2 years)
• Cash Handling
• Excel
• sales
• Security
• Stocking
• Microsoft Excel
• Microsoft Word
• Administrative Assistant (2 years)
• Call Center
• Customer Support
• Computer Skills
• Computer Operation
• Loss Prevention
• Surveillance
• English
• Customer service
• Home care
• HIPAA
• Windows
Certifications and Licenses
Security Guard
Pharmacy Technician Certification
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