Passenger service agent

Kumkum Sultana

(***) ***- **** **********@*****.***

Experience

Great Direct Care/Bengal Home Care - Home Health Aide May 2018 - Present

● Assists patients with his/her daily tasks and medications

● Keeps record of patients’ health throughout the day

● Monitors the patients’ wellness during everyday activities

● Supports patients by shopping for food, doing laundry, housekeeping, preparing meals, and running errands.

● Accompanies patients to doctor appointments and hospitals

● Instructs patients towards wellness, for instance diet and exercise

● Provides emotional support

DO & CO New York Catering - Lounge Host and Server February 2016 - October 2017

● Greeted all passengers in the lounge

● Introduced and explaining all menu options to passengers

● Maintained supplies and cleanliness in areas of work

● Escorted passengers to the assigned areas

● Communicated with food attendant to ensure passengers receive the highest standard of service

● Assisted the needs and requests of passengers

● Answered customers inquiries

Swissport USA Inc. - Cabin Service Agent January 2015 - January 2016

● Cleaned aircraft in areas such as passenger seating, floors, etc.

● Ensured passengers are being properly serviced

● Performed inspection to comply with company and government protocols

● Restocked supplies such as food and magazines on the aircraft

● Sheltered cabin service supply room in a organized manner

● Observed inventory to ensure there is an adequate supply of items for service

● Greeted passengers and flight attendants

Education

Narayanganj Government Mohilla College( State University of Bangladesh) Degree: Bachelor’s Degree in Education

Skills

● Fluent in English and Bangla

● Certified in CPR ( Cardiopulmonary resuscitation)

● Proficiency in Microsoft Office Suite

● Licensed Security Guard

Interest

● Cooking and baking

● Traveling

Contact this candidate