Travel Agent Front Desk
Resume:
Desiree Campos
Dedicated customer service representative motivated to maintain customer satisfaction and contribute to the company success. Reliable and driven with strong time management and prioritization abilities.
7606 W Peoria Ave
Peoria, Arizona 85345
**********@*****.***
EXPERIENCE
Advanced Reimbursement Solutions, 19820 N. 7th Ave — Claim Status Calls Supervisor (Remote)
June 2018 - PRESENT
Identify all issues in team and provide continuous support to all members according to operating standards
Supervise effective working of production personnel and prepare effective production schedules and ensure compliance to all company policies
Managing a team of 13 professionals
Provide needed coaching, counseling and disciplining employees.
Massage Envy, 1468 N. Litchfield Rd — Receptionist/Sales
June 2017 - June 2018
Interact with clients and find specific material to keep client satisfaction
Answer phone calls and book appointments based on client needs
Sell memberships along with products and retail
Demonstrate excellent customer service by handling client issues with positive attitude
Assists in administrative task including filing, member folder maintenance, and data entry of member records and surveys
Maintained professional, clean and organized front desk and reception area
Understands and applies strategic sales offering
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Saks OFF Fifth, 6800 N. 95th Ave —Sales Associate
November 2017 - June 2018
Knowledge of store inventory and provides customers with product knowledge
Regularly calling customers to invite them into the store suggesting new arrival of merchandise, specials, promotions, events, etc.
Ensures store presentation standards are maintained through consistent recovery efforts
Handle over $3,000 and above, deposited each night
Consistently sign customers up for Saks Credit Card
SKILLS
Excellent work ethics/ Imitative and problem solving abilities
Self- motivated and able to work independently as well as with groups
Friendly, inviting attitude
Dependable/ Works well under pressure
Able to deliver consistently prominent level of customer service
Communication skills/ Friendly
EDUCATION
Desert Edge High School, Goodyear, AZ High School Diploma
AUGUST 2012 - MAY 2016
Phoenix College
Phoenix, Arizona
Currently Enrolled
Working towards Bachelors in Communications
Contact this candidate