**/****

Uniontown, OH

**/**** ** **/****

Uniontown, OH

**/**** ** **/****

Uniontown, OH

**/**** ** **/****

Uniontown, OH

1987

Naples, FL, United States

CRIS SQUIRES

Summary

Agent with more than 19 years of experience in the developing and implementing transportation needs. Ability to quickly change directions in a fast paced environment. Skills in dispatching and customer service. Excellent at problem solving and dispute resolutions. Enjoys work as a team but also independently. Knowledgeable on how to resolve customer issues in a timely manner. Able to handle complex issues and specialized solutions. Monitor shipments while ensuring accuracy. Provide fleet interactions with few touch points was possible. Skills

Results-oriented Client-focused

Creative Problem Solving

Customer Satisfaction

Technical Knowledge

Product Knowledge

Responsiveness

Prioritize

Computer proficient

Client Relations

Excellent written documentation

Communicating Effectively Listening Skills

Attention to Detail

Making Accurate Judgments and Decisions

Information Gathering

Specialized Skills

Hazardous Material Qualified

Radioactive Qualified

Explosives Qualified

IAC qualified

TSA qualified

Museum

Flatbed

Cryogenics

Disaster relief

Accident Reporting

Experience

Fleet Support Temperature Coordinator 1

FedEx Custom Critical

.

Sr Lead Dispatcher

FedEx Custom Critical

Sr Lead Agent Special Accounts Customer service

FedEx Custom Critical

Customer Service Agent

FedEx Custom Critical

Education and Training

general

Barron Collier High School

adnspt@r.postjobfree.com

19931993

Naples, Florida

Licence Practical Nurse : Nursing

John Lorenzo Walker Technical School

Activities and Honors

1999-2000 Rookie of the Year

6/09-Diamond Award

in recognition of Outstanding Performance and Customer Obsession 11/11-Purple Promise Recognition Award

in Recognition of Outstanding Work Ethics and Delivering the Purple Promise to all Team Members and Customers

12/11-Diamond Award

In Recognition of Outstanding Performance, Dedication and Customer Obsession as the Top Dispatcher in White Glove Special Accounts Team

9/13 Purple Promise Recognition Award

In Recognition of creative solution in a cold-storage solution for FedEx and Medimmune Pharma 9/13 Bravo Zulu

Outstanding efforts and contributions to the PM Outcall Project 4/17 Bravo Zulu

Dedication and flexibility in working third shift for an extended period of time to support the business need and alleviate overtime

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