Sales Associate Customer Care

Name: Khilak Bahadur Khadk

Mobile No.: +974********

Email Address: **************@*****.***

Visa type: Transferable Visa with NOC

Address: Doha Qatar

OBJECTIVES

Enthusiastic and energetic individual seeking a Sales Associate position utilizing over 7+ years’ experience providing a positive shopping experience to diverse customers. Excellent track record of effective merchandise presentation, prompt and courteous customer care, persuasive selling skills and accurate transactions.

Skills

Microsoft Word, Microsoft Excel, and Microsoft Power Point Program in making presentation and report

Expert in computer used software’s: MS Office, MS Word, MS Excel and PowerPoint.

Excellent in organizational and administrative skills.

Excellent in negotiating skills, managing strategies and can work under pressure.

Outstanding in Planning and Organizing.

Pleasant and good grooming skills.

Strong communication skills.

Strong selling skill.

Outstanding customer service.

Work Experience

Position: E-commerce team led

Company: Alifstores

Location: Dafna

Period: March 20-2020 - until present.

Job Description

Check the customer order Details.

Make sure order items ability.

Collect the right items and good condition one.

Make sure items are clean and hygienic.

Check available delivery date and time.

Confirm with customer item delivery date, time, location, and amount.

Deliver the order on time and assemble if customer require.

Track delivery note and pending order.

Position: Sales Associate

Company: Alshaya Group of Company

Location: Doha festival city

Period : July 25, 2014 – May 19, 2020

Job Description

Ensure high level of customer satisfaction through excellent sales service.

Assess customers’ needs and provide assistance and information on product feature.

Responsible on building relationships with customers.

Assist in floor moves, merchandising and display.

Maintain an awareness of all promotions and advertisements.

Participate in store meetings and training seminars.

Maintain correspondence with a list of established customer and develop new customer.

Processing transactions quickly and accurately.

Advising Customers.

Winning sales to meet target.

Taking pride in store and maintaining it to high standard.

Maintaining eye-catching effective display within the store.

Providing customers with an enjoyable experience.

Ability to work in a team.

Replenishment of stocks.

Checking expiry goods.

Checking stock level.

Inventory Management.

Education

Bachelor of Science in Business Administration

Major in Marketing Management (Commerce)

Tribhuban University Nepal.

Diploma in Computer Software Technique.

Kathmandu Nepal.

LANGUAGE

English Fluent.

Hindi Fluent.

Arabic Basic.

Nepali Mother Tongue.

I hereby declare that the details and information given above are complete and true to the best of my knowledge.

Khilak Bahadur Khadka

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