Kevelyn Lynette McDowell
SKILLS
Leadership Communication skills Positive attitude People
Teamwork Data entry Microsoft Office Scheduling
Multitasking Attention to detail Time management Filing Automann USA, Arlington TX — CSR/Office Clerical
July 2018 - PRESENT
● Effectively communicates scheduling of customer pickups.
● Provide quality customer service explaining in detail product information to customers and researching product data.
● Inputs and maintains the company’s call center database by entering accurate information.
● Serves as one of the primary Point of Contacts for customer questions or issues.
● Performs the daily invoicing and accounts receivables functions to include inventory accountability.
Capital Senior Living, Pantego TX — Front Help Desk Sept 2016 - Oct 2017
● Answered multi-line phone and directed to appropriate staff.
● Made sure the front lobby, library, and multipurpose rooms were in order.
● Collected all monies for rental payment, reserved rooms, meals, and maintained received payments.
BSW Hospital, Fort Worth TX — Unit Secretary/PCT
Mar 2007 - Sept 2015
● Scheduled and confirmed patients surgeries, diagnostics appointments and medical consultants.
● Utilized my time effectively and efficiently by prioritizing tasks and setting a plan to complete all tasks in a timely manner.
● Used word processing, spreadsheets, or other software applications to prepare reports, invoices, financial statements, letters, or case histories.
EDUCATION
TCC SE Campus, Arlington TX — Certified Office Assistant I and II July 2016 - July 2017, TCC SE Campus
AWARDS
Employee of the month while working at Automann USA. Saint of the month while working for BSW Hospital