Kay Ryan

***** ** **** *** *** *** ***** • 305-***-**** • adnsh5@r.postjobfree.com

EDUCATIONAL LEADERSHIP CONSULTANT/ADMISSIONS

REPRESENTATIVE/AVIATION MANAGEMENT

Educator and motivator dedicated to creating and sustaining a positive culture and climate for the success of all. Dynamic, versatile educator, presenter, and leadership consultant with 20+ years’ experience in educational consulting. Proven track record of delivering highly interactive presentations to increase involvement and engage students and faculty, building positive educational communities. Experienced in sales and enrollment processing. The ability to talk to students and professionals to get them to enroll in classes and the importance of how education is. Used to making up to 100 calls per day and getting results.

Areas of Expertise

Professional Experience

Florida Career College-Professional Admissions Representative.07/2016-present. ITT Technical Institute-Professional Admissions Representative. 10/201*-**-****. Florida Career College-Sr. Default Prevention Specialist 10/2006-10/2015. Acted as liaison colleges and national organization, collaborating to create and sustain positive educational environments. Prepared students to enroll and re-enroll to further their education. Specifically assessed student needs and developed programs to directly address community educational goals.

Conducted exit seminars at our Florida Career Colleges in South Florida. Helped prepare our students during their grace period on repayment plans and selection. Adjusted to the new consolidation process remarkably.

Kaplan University Fort Lauderdale, FL 8/2005-10/2006 Student Assistance Coordinator, assisted students with Federal Loans, worked side by side with the federal government, counseled students to re-enroll to finish programs. Helped them get on the new Income Driven Plans. Lowered the default rate which is very important in terms of Federal Student Loans.

Career Education Miramar, FL 2/2002-8/2005

Student Assistance Coordinator, assisted students with Federal Loans, worked side by side with the federal government, and counseled students to re-enroll to finish programs. Helped them get on the new Income Driven Plans. Lowered the default rate which is very important in terms of Federal Student Loans.

Orbitz Travel Website customer Service, 19500 S Dixie HWY, Miami, FL 786-***-**** 7/2000-7/2002

New as a new company a lot of people needed assistance with their travel needs. 9/11 happened Worked closely with medical professionals to assist and educate with the state of the art diagnostic procedures for use in medical care. Conducted sales management and personnel training seminars Educational Leadership Educator Training Cultural Diversity Equity Student Loan preparedness Community Outreach School Safety Communication Educational Best Practice Learning Environments Group Facilitation Curriculum Development Large and Small Group Presentation while I worked there. Was on a special rebooking team to get all customers to their final destinations. Employee of the month 6/2002.

AMR/Worldwide Flight Service 6740 NW 22nd St. Miami, FL 305-***-****. Sabre proficient. 12/1992-4/1999

Ramp/Cargo supervisor. Responsible for loading and unloading contracted carrier’s aircrafts. Pushed, towed, fueled, jet lift trainer, forklift trainer. Conducted all ramp operations. Midway Airlines

12/89-11/92

Supervisor of the ticket counter, ramp, gate. Conducted all airport activities associated with a customer flying. I have so much airline experience and great customer service skills I honestly could run an airline. It is in my blood and is very dear to me. I am very devoted to my job, customers and co-workers.

Education

Southeastern Academy, Kissimmee, Florida. Travel Airline College for Professionals. Extensive sales and management and personnel training seminars. Hazardous Waste Operations & Emergency response Awareness Trainer. Ground Security Coordinator.

Mid Florida Technical Institute in telephone sales techniques. Customer Service Solution’s prepared by Airline Services Training Inc. East Noble High School Graduate, 1981, Kendallville, Indiana. Awarded Who’s who among American High School students.

Jetway trainer/U.S. Treasury Department customer’s paperwork preparer. Software and System Proficiencies

Sabre, world span, Class, C2K. Excel, Web development, Java, html, Adobe creative skill, PowerPoint. Foreign Language Analytics, web 2.0.