Stephanie Guzman

213-***-**** adnsea@r.postjobfree.com

Objective

Overseeing all the activities related to ordering, receiving, storing and distributing materials, equipment, merchandise, supplies and products. Bringing enthusiasm, dedication, and an exceptional work ethic. High energy and proficient in all aspects.

Skills

Basic budget management

Creative problem solver

Able to stand and bend for long periods of time

Exceptional verbal and written communication skills Proficiency with Microsoft Office Applications

Firsthand experience with point of sale system and cash registers Critical Thinker

Active listener

Attention to detail

Bilingual: Fluent in English and Spanish

Work History Server

T-mobile - Culver City, CA Dec 2020 – June 2021

Handling technical issues within electronics

Upselling and persuading customers

Improving engagement with merchandise

Providing outstanding customer service.

Operating cash registers

Managing financial transactions

Balancing drawers.

Meeting daily sales goal

Bubba Gump Shrimp Co. - Santa Monica, CA April 2016 - Feb 2020 Delivered exceptional, friendly, and fast service

Answer questions regarding menu selections

Made recommendations when requested

Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations

Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests

Appropriately suggested additional items to customers to increase restaurant sales Cashier/Customer Service Representative

CVS/Pharmacy – Santa Monica, CA 09/2015 – April 2016 Greet customers as they arrive and leave as well as providing information about products Receiving payments in cash, through credit cards and checks Issue receipts, manage refunds

Establish and identify prices of items

Issue rain checks

Making sure we persuade our customers to return to our store in any way possible Redeem coupons to provide discounts

Education

Hialeah Senior High – Miami, Florida – 2013 Attained a Diploma Santa Monica College – Santa Monica, California – Currently Attending References

Anthony Dawkins – T-mobile Manager - 626-***-**** Lyn Daly – Bubba Gump Shrimp Co. Manager - 310-***-**** Raymon Williams – co-worker - 323-***-****

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