Business Manager Sales Representative
Resume:
KG
KIMBERLY GILSTRAP
**********@*****.*** 404-***-**** Dacula, GA 30019
Personable and dedicated Customer Service Representative with extensive 15 years experience in Sales industry. Solid team player with upbeat, positive aĴitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Customer assistance and interact
Cold calling
Issue handling
Front office management
Administrative skills
Profit and revenue-generating strategies
Marketing strategy
Senior leadership support
Credit card payment processing
Business development understanding
Clinique Dillards Mall Of Georgia
Buford, GA
Senior Costumer Sales Representative
06/2013 - 11/2020
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Managed incoming and outgoing product product deliveries to insure the sales floor was stocked and well presented to the costumers. Performed cold calling and outreach to build sales pipeline. Processed cash, check and credit card payment.
Consistently performed as 1 of the top volume sales associated on monthly / yearly basis.
Trained new associate to assist them in providing exceptional costumer service.
Built business by hosting and aĴending events, launching special promotions and reaching out to local experts.
Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Listened to customer needs to identify and recommend best products and services.
Watson SM North Edsa Quezon City,
Philippines
Loreal Cosmetics
02/2006 - 05/2010
Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations. Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans. Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth. Managed employee payroll, hiring, termination, and training to ensure maximum productivity.
Summary
Skills
Experience
Medical Institute of Northeast Georgia Braselton, GA Associate of Science in Dental Assisting
05/2021
Far Eastern University Manila Philippines
Associate of Arts in Mass Communications
04/2005
Certified Clinique Level 3 Clinical Consultant, Dillards Mall of Georgia - 2019 Evangeline Arocho
Lancome Specialist
Dillards Mall of Georgia
Ingrid Diaz
Estee Lauder Specialist
Dillards Mall of Georgia
Brenda Allred
Business Manager
Dillards Mall of Georgia
Education and Training
Certifications
Reference
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