I R E N E

770-***-****

adnryr@r.postjobfree.com

**** ******** ** *** *,

SandySprings, Georgia 30350

PROFESSIONAL SUMMARY

Ambitious Telemarketer skilled in cold and warm calling. Keeps tight control over calls with combined use of scripts and personal sales expertise. Brings unsurpassed work ethic and confident style.

SKILLS

Verbal and written communication Appointment scheduling Relationship building Lead generation

Cold calling Customer engagement

Schedule appointments

EXPERIENCE

Outbound Telemarketer, Taylor Construction, Jan 2013 - Mar 2021, Rowell, Georgia Cold called prospects to generate and qualify leads. Explained products and answered questions to encourage customers to complete purchases.

Used persuasive communication skills to market products and services. Documented personal information of customer, including phone number, address, and order information.

Communicated with customers by making cold calls to book new business. Assisted with team production efforts by setting over a 100 client appointments per week.

Increased revenue stream by meeting cold calling goals and upselling new products. Created strong client relationships by providing timely responses to information requests.

Telemarketer, Taylor Construction, Mar 2009 - Apr 2011, Roswell, Georgia Handled warm calls from interested individuals, quickly turning interest to sales at 80% conversion rate.

Explained products, services, and pricing, and answered customer questions. Recorded names, addresses, purchases, and reactions of prospects contacted. Boosted sales numbers by scheduling appointments for prospective clients to meet with the company's sales representatives.

Used sources like telephone directories and the lists purchased from other organizations to identify potential customers.

Outbound Call Center Agent, First Data, Jan 2004 - Feb 2008, Dunwoody, Georgia I

Jan 1991

May 1989

Obtained customer information and entered orders into computers. Delivered sales talks using the prepared scripts to describe the available products and services.

Set up new accounts with full personal information, payment details and the specifics of each order.

Explained products, services, and pricing, and answered customer questions. EDUCATION

Associate of Science, Science

AUM - Montgomery, Alabama

Minor in Biology

High School Diploma, General Studies

Robert E. Lee - Montgomery, Alabama

Graduated with honors.

Graduated with distinction.

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