Jones, Ellen A

*** ****** ******, *******, ** ***81 − 608-***-**** – adnryd@r.postjobfree.com

Objective

To use my vast experience to excel in a career I love

Experience

Certified Medical Assistant (experienced in ortho, podiatry, family medicine, women’s health, walk-in clinic, COVID clinic and dermatology/MOHS surgery)

ThedaCare Health System, Waupaca, WI

2021-Current

Gundersen Health System, La Crosse, WI

2016-2021

Demonstrates professional accountability by maintaining skill competency in the following: vital signs, chief complaint and history; reviews and documents medication history, including discrepancies, administers and documents treatments, Assists the provider/RN in performing and documenting tests and procedures, verifies new and refill prescriptions; contacts pharmacies, uses the electronic medical record proficiently; transmits information electronically, gathers and documents objective information during phone interactions and shares with provider and/or RN, who determines care, maintains sterile technique, body substance isolation and infection control precautions when required, incorporates and documents patient/family readiness to learn when reinforcing teaching initiated by the provider and/or RN, demonstrates respect for individual diversity being inclusive of culture, gender, race, religion, age, economic status, etc. Contributes to the success of the team through participation in staff meetings, quality improvement activities, team-building exercises, etc. Promotes a healing environment for patients, families and co-workers.

Medical Communications Specialist and Dispatcher (experienced in Police, fire and medical)

Gundersen Health Systems, La Crosse, WI

2012 –2016

La Crosse County 911, Police, Fire Dispatch

2015-2016

Answer all 911 calls and appropriately dispatch services needed -Active and global listening to know at all times what is happening -Answer medical 911 calls internally and externally and give appropriate emergency medical direction to callers and dispatch appropriate medical resources -Follow strict policies and procedures, including special procedures for terrorist attacks and hazardous materials situations -Communicate with people who are distressed, difficult, or even hostile -Ability to understand and interpret information, including technical information, rules, regulations, and instructions -Coordinate Medlink Air emergency helicopter requests, gather clinical information, flight follow, flight plan and coordinate itinerary, directions, and fuel

Health Unit Coordinator (experienced in emergency medicine)

Gundersen Health Systems, La Crosse, WI

2002 – 2012

Coordinate all activity in the ER -Used creative problem solving, organizational skills, critical thinking, sets priorities, utilizes appropriate lines of authority, responds to crisis situations and establish appropriate priorities -Facilitated unit operations through knowing and communicating information, managing desk area, technology support for staff, monitoring and communicating bed status, and coordinating downtime procedures.

Used Epic computer system to help in the management of the electronic medical chart; including data input, monitoring for accuracy, as well as monitoring for missing information -Order and interpret diagnostic results and tests-coordinate for patients going to the OR and for traumas coming in

Spanish Interpreter

Gundersen Health Systems, La Crosse, WI

2000 – 2009

Interpret for Spanish speaking patients

Registration/Admitting Clerk

Gundersen Health Systems, La Crosse, WI

2000 – 2002

Register patients into the ER -Do preadmission for patients having surgery -Admit patients to the hospital

Education

BA Liberal Studies 2000-2004

Viterbo University, La Crosse, WI

*Dean’s list, Student of the Month, Vice President of Student Government

Certified Clinical Medical Assistant

National Health Career Association

8/24/2016- Current

Skills

Certifications and Awards

EKG, phlebotomy, medication administration, ear washes, nebulizer treatments, vaccinations, charting in EMR, vital signs, various medical testing and sample collection, such as throat swabs, nasopharyngeal swabs, nasal swabs, genital swabs, uncomplicated suturing and skin grafts

AAMA (American Association of Medical Assistants)- member ID 192206-since 2016

NHA (National Health career Association) - member ID N8H4K7J7-since 2016

IAED (International Academies of Emergency Dispatch)- Advanced Emergency medical dispatch- member ID 2019410-since 2013

AHA (American Heart Association)-BLS provider life support exp 2/28/2023

Seven Rivers Region Sudden Cardiac Arrest Association Hero Award for multiple lives saved in 2014-2016

Seal Award- Viterbo University (Student excelling at leadership)

References

Michelle Babiash -former charge nurse- 608-***-****

Michelle Migala -former manager- 608-***-****

Olivia McDouglhl-Saxe – former co-worker 608-***-****

Contact this candidate