Personal Support Professional

MERCY THELMA EREGIE

*** - *** ***** **** ******, ON ON. N5Y 0B2

adnrhs@r.postjobfree.com. Tel: 647-***-****

SUMMARY OF QUALIFICATIONS

● Strong written and oral communication skills and excellent team player with impeccable customer service skills.

● Experience in caring for seniors, youths and children in a Community setting as well as individuals with special needs.

● Knowledge of implementing personal support plans with emphasis on individual needs, comfort and interest.

● Impeccable ability to give the highest standard of care to every client.

● Proven record of maintaining and representing an optimistic approach towards clients, their families, coworkers and visitors.

● Detail oriented and ability to work independently in group settings and deadline driven environments.

● Proficiency in Microsoft Office applications (MS Word, Excel, Outlook, Access and PowerPoint)

● Experience in feeding both children and adults

● Superb ability to accurately document and protect client’s information

● Possess a compassBrampt8tflexible nature and a client- centered approach to care-giving

● Personable attitude, compassion, empathy and patience in providing care for others

● Good judgement, Problem solving, assessment abilities, organizational and time management skills

● Valid Ontario drivers licence with a clean driving record

● Demonstrated ability to recognize safety issues and follow safe work practices and interests

● Great aptitude of managing heavy workload while giving the highest standard of care to every

● A keen desire to learn

AREAS OF EXPERTISE

Daily Living Assistance

Meal Preparation Eating Assistance

Personal Grooming Companionship Sanitation

Ambulation / Mobilization Confidentiality & Maintenance Palliative care LICENCE AND CERTIFICATION

Standard First Aid and CPR Certification

Safe Management

Pharmacology and Medication Administration Certification Crisis Prevention and Intervention (CPI)

WORK EXPERIENCE

Personal Support Worker

CBI Home Health, (Community Services)

AB Calgary

Dec. 2014 - 2017

● Maintained a safe, clean and healthy environment through housekeeping including changing bed linens, dusting and vacuuming, cleaning bathroom, and doing laundry

● Practiced good sanitation to avoid infection and the spread of contagious illness

● Provided a safe environment by ensuring clusters are frequently cleared

● Participated in the Assessment, Care planning, Implementation and evaluation

● Encouraged clients adherence to proper diet as recommended

● Provided companionship and stimulation for the client including reading, exercising and walks

● Performed other housekeeping tasks as indicated in the care plan Healthcare Aide

Intercare Corporate Group (Nursing Home) Calgary AB July 2013 - 2015

● Provided general care and support for individuals such as ADL as well as housekeeping.

● Assisted individuals in getting in and out of bed where necessary

● Worked with individuals to ensure compliance with medication regimens.

● Provided comfort and company for individuals.

● Promoted the physical, intellectual, emotional and psychosocial well-being of residents.

● Performed direct patient care, assistance with toileting.

● Maintained a safe and clean environment.

● Implemented resident’s care plans to provide individualized care. Personal Support Worker

Revera Healthcare (Community Services) Calgary AB

April 2013 - Dec 2014

● Ensured the needs of clients are met

● Administered prescribed medications to clients as per doctors’ orders and program procedures.

● Assisted clients with personal hygiene, like showers, bed baths and grooming. exercise and light meal preparation

● Monitored day-to-day health status of clients while recording observation of unusual symptoms.

● Documented all daily activities

Residential Support Worker

Ability for Disability Healthcare (Group Home) Lloydminster AB Aug.2012 - Feb. 2013

● Provided general care and support for individuals such as ADL as well as housekeeping.

● Worked with individuals to ensure compliance with medication regimens.

● Performed direct patient care, assistance with toileting.

● Implemented resident’s care plans to provide individualized care.

● Documented time sheets, daily activities and reported client’s changes, medication errors if any, and critical incident reports.

● Maintained adequate confidentiality of client’s information

● Plan and prepare meals, special diets and fed or assisted in feeding clients

● Completed grocery shopping or other errands when needed

● Accompanied clients to Doctor's appointments or day programme

● Documented all daily activities carried out

● Ensured that the fire alarms are in good working condition and emergency exits are accessible Residential Support Worker

Independence Council Enterprises Inc.

(Group Home) Calgary AB

Feb 2011 - Aug 2012

● Provided essential support to clients while promoting maximum independence, self-esteem and self-determination to enable clients to become participating members of the community.

● Provided a supportive home environment for the residents.

● Administered prescribed medications to consumers as per doctors’ orders and program procedures.

● Assisted with ADL and other duties that may arise.

● Drove clients to community programs and other activities as may be required.

● Performed documentation of time sheets, daily activities and incidental reports as well as medication errors, if any.

Personal Support Worker

Villa Colombo, Toronto ON (Nursing Home)

2010

● Provided direct care to clients

● Monitored and documented adjustments to residents’ health status.

● Provided ADL to clients on as needed basis.

● Assisted with recreational activities

● Offered customer service in a respectful and friendly manner

● Monitored and conveyed orally and in writing adjustments in residence’s health status

● Actively participated in the team

EDUCATION AND TRAINING

● Medical Office Administration Diploma

CDI College of Business Technology and Health, Calgary AB

● Personal Support Worker Certificate

Yorkdale Secondary School and Adult Learning Centre, Toronto ON

● Developmental Support Worker Certificate (DSW) Ongoing ) References

To be provided upon request.

COVER LETTER

MERCY THELMA EREGIE

314 - 625 Kipps Lane London, ON. N5Y 0B2

adnrhs@r.postjobfree.com. Tel: 647-***-****

Attn: Human Resources

DIRECT SUPPORT PROFESSIONAL

Dear Human Resources,

If you are seeking a Direct Support Professional who is dedicated in her field, has over 9 years experience in Personal & Developmental Support, is professional, caring and eager to help individuals in need, please consider what I have to offer. My qualifications include but are not limited to:

● Medical Office administration Diploma

● Personal Support Worker Certificate

● First Aid, CPR, CPI, WHMIS Certificates.

● Valuable international work experience supporting seniors, adults and children with developmental disabilities

● Ability to work with Seniors, individuals with challenging behaviours and able to use alternative communication methods

● Excellent organizational skills, problem solving and conflict resolution skills

● Reliable, caring, energetic and positive demeanour with verifiable record of motivating self and others

● Works well with persons of diverse backgrounds at all professional levels

● Excellent written and communication skills.

The above-mentioned qualifications are transferable, and would easily adapt to the position of Direct Support Professional

Thank you for your consideration.

Sincerely,

Mercy Thelma Eregie

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