CONSTANCE
OLIPHANT
adnrgq@r.postjobfree.com
Pretoria Southafrica
Summary
Handling of calls via dialer system,making payment arrangements with clients or debtors .making sure money owed is paid according to an arrangement agreed on with customer.Answering queries from clients or debtor and achieving target at the end of the day. Education
Skills
telephone skills,people skills or
customer skills,ms word and ms
excell
Languages
english,tswana and zulu
Interest
listening to music,movies
References
nadeem:060*******
Others
training certificate at creditworx
Cornerstone HR
2006 - 2006
Call Centre Course
Cornerstone HR is an institution that offers students a certificate after a 2 week progrem in a field of inbound and outbound call centre and computer studies and teaches you about sales and customer service, all is needed to be known in the inbound and outbound work enviroment.
Thuto-lefa High School
2001 - 2005
Grade12
Experience
Creditworx
2017 - 2018
Debt Collection Agent
Handling calls on a daily basis via automated dialer system.reaching daily target .dealing with customer queries and. Updating customer info on the system .making payment arrangement with cuatomer and explaining all methods of payment that is required.