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Web Developer, Customer Service, and Technical support

Location:
Lakandula, Angeles, 2009, Philippines
Posted:
July 15, 2021

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Resume:

Abraham Salisi

Address: Apt * Sampaguita

St. Margot, Angeles City, Pampanga.

Contact Info: 091*-***-****

Email: adnres@r.postjobfree.com

Objective

To utilize my knowledge and skills with utmost effort to gain more professional growth and a vision of success in the future. Highly organized and proactive with a concrete understanding of scheduling action, adjusting routes, and prioritizing issues. Known for ensuring a high level of confidentiality. Dedicated to my efficiency and reliability in personal and collaborative works. Strong technical background further promotes my ability to provide the highest quality level of giving effective and efficient service to all.

Skills

● Creative and organized.

● Flexible, reliable and trustworthy.

● Negotiation skills

● Billing

Work Experience

TaskUS HTW - February 2020 to June 2021

Dealt with all of them patiently and professionally with their food delivery inquiry or issues via chats, email, phone.

IQor Philippines – April 2014 to May 2016 & July 2018 to December 2020

● Leapfrog(TSR): Provided support and problem resolution for customers. About tablets for their kids and any educational toys purchased from leapfrog.

● Synchrony Financial(CS): Investigate historical data for each debt or bill then find and contact clients to ask about their overdue payments.

● Metro PCS(CSR): Resolved product issues and shared benefits of new technology also guaranteed positive customer experiences, resolved all customer complaints with items, features, and seasonal promotions of the company.

Microtel Global Solutions Inc – June 2016 to 2018

● Back Office staff: Billing, Collecting documents by contacting the insurance company, and getting the adjuster information to help the collector.

● Promoted as Collection Specialist: Responsible for evaluating and negotiating the unpaid medical bills using the worker’s comp law. Educational attainment

Tertiary

2012 – 2014 AMA Computer Learning Center.

Information Technology (Web Developer) in Angeles City. Secondary

2008-2012 Masantol High School.

In Sta. Lucia, Bebe anac, Masantol Pampanga.

Primary

2002-2008 Central Elementary School.

San Nicolas, Masantol, Pampanga.

I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief and I undertake to inform you of any changes therein, immediately. Abraham Salisi

Signature over printed name



Contact this candidate