Ricardo Morales

**** ******* **. ***# ****

San Antonio, TX 78229 US

Phone 210-***-****

adnrdj@r.postjobfree.com

Objective: Self-motivated, able to implement decisions and set effective priorities to achieve both immediate and long-term goals. To further develop interpersonal skills, having dealt with a diversity of professionals, clients, and customers.

Experience:

Night Auditor 10/2019 - Present

Marriott Plaza San Antonio

Acquire pass- information from PM shift, check email and look at the Resumes

Print contingency report and print it to folio printer

Print and review credit limit report. Attach to the AM and PM reports and file.

Disable the interfaces, Print preliminary Reconciliation Report, Check cover sheet for errors

Balance occupied rooms. Verify that “Total nights” on the market segment Report equal “Occupied Rooms” Rooms “Staying Over” on the House Count: all should give the same number

Adjust the following house account to zero, if an account is non-zero balance, use the proper code to adjust them down: F&B A&G, F&B Sales, F&B Breakfast, and F&B Guest Relations

Reconcile CC Valet/ Parking and Laundry Charges

Audit, rate charges, Cash Counts and Room and Tax post

Prepare Tax Exemption Paperwork

Run Banquet Check Balancing, Banquet Distribution

Use micros computer to print the System Financial Report and Revenue Center Financial Reports. Take Micros Reports and complete reconciliation spreadsheet

Distribute the market segmentation. On Weekdays and On Weekends

Close my number, Drop my cash envelope

Run the final reports to run the day. Call PMS Support if I have any errors/issues

Email revenue report out to distribution list: 1)Market Segment, 2) GNS Report, 3) Comp Report, 4) Walk log, 5) Adjustment Report, 6) Room Rate Variance

Print Concierge Report

Assemble Reports for HK

Assemble Staff Account Pack

Assemble Report for Sales Team

Assemble F&B Outlets pack

Assemble Reports for Accounting Packets

Interview Researcher 08/2017- Present

Nielsen – San Antonio, TX

Responsible for placing outbound telephone calls to households across the United States to enlist the household's cooperation to participate in Nielsen Ratings Survey's.

Manually dial households utilizing a keypad while following specific dialing guidelines

Persuade reluctant respondents to participate in surveys and diaries

Listen to and accurately capture respondent answers over the phone

Follow strict guidelines for obtaining consistent unbiased data

Deliver complex verbatim scripts for 90% of survey

Maintain participant’s engagement throughout a lengthy survey with a high level of complexity

Maintain a high level of patience and professionalism throughout lengthy surveys

Ability to meet stringent quality assessments standards and call monitoring requirements

Maintain center standards for performance and productivity

Relief Night Auditor 05/2016–10/2019

The Fairmount Hotel – San Antonio, TX

Pull and stack paperwork

Reconcile petty cash

Verify that all reservation details, room rate, charges, and payments are correct

Perform Inventory counts

Settle all credit cards in Opera that we are charged through the day

Perform the credit card batch out process.

Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.

Run night audit

Printing all reports in Opera PMS System

Start using StayNTouch Intuitive hotel property management system

Full Charge Bookkeeper 01/2002 – 03/2017

Tradewinds Auto Sales, LLC - San Antonio, TX

Issue financial statements

Conduct a monthly reconciliation of every bank account

Maintain an orderly accounting filing system

Updated check registers of every bank account

Prepare and file federal W2 forms

Prepare and file 941 Federal Quarterly Tax report and 940 FUTA

Collect sales taxes from customers and remit them to the government

Process payroll in a timely manner

Prepare and file Texas Workforce Commission quarterly reports

Prepare and file federal Income Tax Returns

Maintain the petty cash found

Provide clerical and administrative support to management as requested

Comply with local, state, and federal government reporting requirements

Record day to day financial transactions and complete the posting process

Event Specialist 01/2010 –01/2011

Advantage Sales & Marketing - San Antonio, TX

Demonstrate food and other consumer package goods inside retail outlets.

Learn to make different food that was to be demonstrated.

Generate excitement and brand awareness to increase product sales.

Merchandiser 1999 - 2001

Coca – Cola Bottling Company - Liberal, KS

Handled merchandise equipment, rotating product on display for cold drinks.

Ensure neat appearance of all equipment and product assigned accounts.

Foster relationship with account personnel and provide superior customer service to all accounts serviced.

Night Auditor 1998- 1999

Holiday Inn - Monterrey Norte

Prepare a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day.

Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.

Tracks room revenues, occupancy percentages, and other front office statistics.

Run night audit

Additional Skills: Microsoft Excel, Word, and QuickBooks, TurboTax, fluent in Spanish, and English.

Education:

1991 Bachelors of Science in Accounting at Universidad Autonoma de Nuevo Leon (Monterrey, Mexico)

2012 One semester MFA in Photography at Academy of Art University (San Francisco, CA)

References furnished upon request.

Contact this candidate