Faith Bryant

*** ****** **• Pelzer SC, ***** • 864-***-**** • adnrd0@r.postjobfree.com

Supervisor Coordination of Care

Highly organized and diligent professional drawing upon ten years of experience in scheduling and registration to contribute to smooth and productive operations. Collaborate cross-functionally across organizational levels to build consensus, track benchmark achievement, and troubleshoot emerging issues.

- Core Competencies -

Outpatient Radiology Scheduling

Credentialed Trainer EPIC ADT and CADENCE

Insurance Authorization and Preregistration

Office Administration

Positive Teamwork and Collaboration

EPIC and Microsoft Office Suite

PROFESSIONAL EXPERIENCE

Supervisor Coordination of Care, Greenville, SC

Bon Secours Mercy Health

Supervisor (July 2015 – Present)

Handle and optimize all administrative operations for 22-department employees. Scope of responsibilities includes: Outpatient Radiology scheduling and order verification for all of Bon Secours Medical offices, budget review, and Insurance authorizations reviewed and cleared before patient procedures.

Selected Contributions:

Eliminated 2 minute hold times for Incoming calls to 30 seconds or less. Average call load between 1,100-1,400 calls daily for Outpatient Radiology.

Successfully maintains that all orders placed from physician offices are called and scheduled within 24 hours.

Lead Outpatient Registration, Greenville, SC

Lead (February 2009 – July 2015)

Skillfully performed and supervised all office and departmental tasks. Gathered and analyzed financial data, and processed accounts payable, accounts receivable, and payroll for workforce of 7 personnel.

Selected Contributions:

Created monthly and annual budget and forecast reports that contributed to a 5% decrease in annual expenditures.

Made sure that all patient registrations were done accurately and in a timely manner.

Eliminated long patient hold times and helped to streamline the registration process.

EDUCATION & CREDENTIALS

Tri-County Technical College, Pendleton, SC

Associate of Science in Business Management, 2008

Graduated with Honors

Credentialed EPIC CADENCE Trainer

Course Completion Date: July 2015

Credentialed EPIC ADT Trainer

Course Completion Date: December 2014

Administrative Support Diploma

Course Completion Date: June 2008

Office Support Specialist Certificate

Course Completion Date: June 2008

Data Entry Clerk Certificate

Course Completion Date: January 2007

Medical Office Specialist Certificate

Course Completion Date: January 2007

United Way Steering Committee

Issue Date: January 2017- Present

Radiology Denials Team Leader

Issue Date: January 2017- Present

Management Leading Performance

Issue Date: February 2016

Facilitative Leadership

Issue Date: June 2014

Ministry Formation

Issue Date: May 2013

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