EDUCATION

North Dakota State University Fargo, ND

Bachelor of Science in Biological Sciences, Minor: Chemistry Graduated Cum Laude: May, 2017

GPA (3.5/4.0) while working, Dean’s List (four semesters)

Motor Board Honor Society Fargo, ND

Active Member As of April 2016

EXPERIENCE

BI Worldwide Edina, MN

Customer Technology Specialist (Project Coordinator) December 2019-May 2021

Facilitated the completion of operational tasks: including but not limited to: project processing, report generation, data verification and distribution, web testing, web site content updates, data-related activities such as data file loads and data troubleshooting.

Constructed and maintained documentation of system procedures, provided training for process team

Implemented improvements that drove efficiency and accuracy

Program Administrator June 2019-December 2019

Identified problems on programs and recommended solutions – maintained knowledge of products

Provided resolution/research on participant issues – communicated frequently with clients

Processed customer deliverables: data files, program promotion setup, maintenance & administration

Edina Liquor Edina, MN

Delivery Driver/Sales Associate September 2019-Current

Safely navigating the streets of Edina while maintaining prompt delivery times

PR’s Sports Bar Apple Valley, MN

Bartender August 2018-May 2019

Served customers from behind the bar, offered advice on drinks while building rapport

North Dakota State University -Ace Tutoring Fargo, ND

Supervisor/Tutor January 2016-May 2017

Analyzed and determined student style of learning and advised optimal study methods

Answered questions and led students to problem solutions in my tutored courses:

oHuman Anatomy & Physiology I & II, College Physics I & II, Genetics, Intermediate Genetics, Cell Biology, Animal Physiology, Developmental Biology, College Algebra I

Sanford Health Fargo, ND

Certified Nursing Assistant (CNA - medical/surgical unit) March 2015-July 2017

Provided patients with transport and assistance with activities of daily living

Facilitated patient calls and then implemented what was needed as per request

Ecumen Seasons of Apple Valley Apple Valley, MN

Resident Assistant/Long Term Care - Certified Nursing Assistant [Seasonal] October 2011 – April 2016

Aided residents in their activities of daily living while accurately executing care plans

SPECIAL SKILLS/TECHNOLOGIC PROFIENCY

Microsoft Office Tools, moderate SQL and moderate HTML.

Tutor certified – thorough understanding the learning process & instruction

POST COLLEGIATE GRADUATION

Attended UND School of Medicine from August 2017-May 2018 in Grand Forks, ND

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