Kate
Thompson
Exhibitor Services
Coordinator
Contact
Address
Morgan, TX 76671
Phone
kthompson.greenco@gmail.
com
LinkedIn.com/kaitlynthomps
on
Skills
Event Planning &
Management
Excellent
Vendor Coordination
Excellent
Logistics Management
Excellent
Business Administration
Excellent
Organization / Detail
Excellent
Adept Trade Show Coordinator with over 5 years of experience in the Trade Show and Event industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently recognized for inspiring team members and management to excel thus, encouraging creative work environments. Currently seeking new opportunities as a transition from an extended furlough due to Covid-19.
Work History
2018-06 -
2020-03
Exhibitor Services Coordinator
Alliance Nationwide Exposition, Dallas, TX
● Successfully maintained remote home office in addition to traveling to shows 2-4 weeks per month.
● Served as point of contact for Exhibitors, Show
Management and Account Executives on assigned shows.
● Handled billing, processing and scheduling of all show freight received at the venue as well as advanced
warehouse freight.
● Managed team of service desk staff at shows as well as training of new personnel and suppliers.
● Performed all in-house and show site functions/procedures
(data processing, incoming/outgoing phone calls/batch processing, customer billing, invoicing, collecting on outstanding balances, show closings etc.)
2016-08 -
2017-10
Customer Account Manager
The Expo Group, Irving, TX
● Responsible for processing the needs of 300+ exhibitors for PACK/Pharma Exposition.
● Scheduling of Freight Delivery as well as travel arrangements for participating exhibitors.
● Capable of handling all show site utilities and client services as well as maintain contact with exhibitors for collection/billing purposes post show.
● Services include: Electrical, Air, Water, Telecom, Labor, Shipping/Material Handling.
2015-01 -
2016-07
Operations Manager, Exhibit Services
Coordinator
Coast to Coast TSS, Dallas, TX
● Capable of managing all aspects of event coordination including, personnel management, resource and collateral organization, exhibitor/vendor strategy and setup
● Ensuring all the necessary paperwork is in order and processed accordingly for delivery of Exhibit Freight on show date as well as on site should freight be delivered straight to show site.
● Tasks include: delegating labor tickets to appropriate crew members, ensuring that any and all needs of show
management and/or exhibitors are met swiftly and
properly.
2014-01 -
2015-01
Territory Account Manager
Results Staffing, Dallas, TX
● Responsible for new business development and ongoing customer support specific to warehouse or construction labor through telephone contact and in person work-site visits.
● Ensured current customer satisfaction with frequent contact on new or upgraded options rates or labor
options.
● Managed current customer contracts and oversaw signing and management of new customer contracts/orders
through fulfillment.
● Exceeded targets by creating and implementing
aggressive outside sales strategy.
2013-05 -
2014-01
Bartender, Shift Leader
Chili's Bar and Grill, Waxahachie, TX
Education
2005-01 -
2009-01
High School Diploma
Red Oak High School - Red Oak, TX
.