Beverage Director General Manager

MARK A. GREEN

*** ** ***** ******, ******** City, OK. 73013

Phone: 405-***-****

Email: **********@*****.***

OBJECTIVE:

To seek a position as a General Manager, District/Area Manager with a highly visible and progressive restaurant organization.

EDUCATION:

Alamogordo Senior High School, Alamogordo, New Mexico (Graduated)

U.S. Army 1st Infantry Division (Honorable Discharge)

Frances Tuttle Technology Center, Oklahoma City, OK (CDM, CFPP)

Serve Safe Certified Management Level (07/28/2025)

EXPERIENCE:

01/2021-07/2021

Mazzios, Oklahoma City

General Manager

Oversee all operations of a casual dinning venue. In charge of P&L, Budgets, and

ordering of supplies. Also in charge of staff development, hiring and firing. Guest relations and running an outstanding casual dining restaurant.

7/2019 – 01/2021

Lancer/Elior Hospitality (Oklahoma City Zoo)

General Manager

Oversee all Retail, Food and Beverage and Catering services related to the Oklahoma City Zoo. In charge of all financials, scheduling, hiring, staff training, and guest relations. Oversee and direct a team of 6 managers and 140 team members. Directed the operations of 5 restaurants and 5 outside venues.

09/2014 – 03/2019

Main Event Entertainment (Oklahoma City)

General Manager

In charge of all operations of a 9-million-dollar revenue account. Directed and coordinated organizations financials and budget activities. Managed all hiring of managers and staff to include 7 managers and a staff of 150 team members. Service development and strategic planning

MARK A. GREEN

03/2012 – 08//2014

Ovation’s Food Service (Oklahoma State Fair Park, Oklahoma City)

Food and Beverage Director

Oversee all food services and catering for a 4.6-million-dollar revenue facility. Directed and coordinated organizations financial and budget activities. Vendor set up, ordering of equipment and small wares. Employee and guest relations.

Additional Experience:

Food and Beverage Director Compass Group USA (Oklahoma City)

Sirloin Stockade Steak House, General Manager and Area Manager, (Oklahoma City and Tulsa)

Lucky Star Casino, General Manager (Concho, Oklahoma)

WinStar World Casino, Executive Food and Beverage Director, (Thackerville, Oklahoma)

Arby’s Restaurants, Operations Director (East Texas)

Hardee’s Restaurants, District Manager 5 locations (Pampa, Texas)

ACCOMPLISHMENTS:

Named top 10 performing General Manager in People’s Choice

Multi-Unit management experience of 5-6 units in Fast Food, Casual, and Casino

Have opened 10 operations to include themed casual, fast food, casino, and FEC

Named 5 Star food service account with 93% guest satisfaction scores

Named top revenue producing account for 2019

SKILLS:

Proficient in Micros, Aloha, Crunch Time, Hot Schedules, Time Forge, and Microsoft Office. Serve Safe management level.

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