Travel Agent Sales Coordinator

Amber Nicole Hollaway

**** **** ******* ****, *******, AZ, 85032

602-***-**** email: ********************@*****.***

PROFESSIONAL PROFILE

Career focused college graduate is seeking a position that will utilize my professional experience in administration, sales, customer service, and communications, which will offer new challenges and will allow me to acquire new skills.

SUMMARY OF SKILLS

Excellent computer skills including MS Office Suite (Word, Excel, Outlook, PowerPoint)

Extensive experience with Sabre System Software

Demonstrated strong analytical skills

Ability to prioritize, work within rigorous timelines and manage time effectively

Excellent communication and interpersonal skills

Ability to work independently

Data Entry

Strong scheduling and calendar management skills

PROFESSIONAL HISTORY

Mesa Airlines, Phoenix, AZ - Air Crew Scheduler

July 2019 – Present

Utilizing strong analytical skills to ensure flights are properly staffed with the appropriate ratio of pilots and flight attendants.

Crew member schedule adjustments, filling vacancies and monitoring crew check-ins.

Multi-tasking, answering phones and proficiently making quick decisions while working in a high-pressure environment.

Generate daily reports to ensure all crew members are complying within their contracted legal duties.

Work closely with 3rd party hotel vendors to secure accommodations for crew members.

Dillard's, Paradise Valley, AZ – Sales Associate

October 2018 – January 2019

Providing stellar customer service by listening and intuiting customers’ needs in an upscale shopping environment.

Leveraging product knowledge to increase sales by educating and assisting the customer in making the best choice for their personal style and taste.

Set and achieved personal sales goals while helping the Sales and Management teams reach their objectives.

Storm Wisdom, Phoenix, AZ – Occasional Sales Coordinator

May 2016 – Present

Providing sales assistance and coordination of workshops, special events, and product displays on an as needed basis in a retail specialty shop.

Pier One Imports, Scottsdale, AZ – Sales Associate

January 2015 – February 2016

Provided excellent customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Attained sales goals and worked with Management Team to achieve their goals and objectives.

Cleaned and reorganized shelves and restocked the floor.

EDUCATION

2013 BA in English

Arizona State University, Tempe, AZ

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