MANPREET SINGH

NCDA, NCSE(NETAPP)

#** ********* *******, *********** *********, India · Mobile: +917*********

Email: adnr2i@r.postjobfree.com · LinkedIn · linkedin.com/in/manpreet-singh-00b6a879

SUMMARY

An accomplishment driven IT professional with 6 years of solid experience and expertise in deployment, maintenance and troubleshooting of IT infrastructure, NetApp storage FAS arrays, Data Ontap related issues (7-mode and cluster mode), NAS protocols, SAN issues, storage backups, Cloud Computing (Azure/AWS) etc. Experienced professional worked in well recognized IT MNCs. Excellent knowledge of Storage architecture, NAS, SAN protocols, storage backup, cloud technologies, networking (routers and switches) and Windows/Linux OS. Good listener and motivator with exceptional interpersonal skills; Established competence in customer relations Flexible to work in different environments. Having instinct and eagerness to learn new things, meeting with different people and interchange ideas with them. Optimistic in nature.

EXPERIENCE

2018 - PRESENT

DATA STORAGE ENGINEER, NetApp

Working as protocols SME for CIFS, NFS, TCP/IP, NetApp FAS models,

Deployment, maintenance and troubleshooting of storage protocols, NetApp cloud volumes Ontap and Cloud volume services. on AWS/Azure.

Writing technical articles on storage issues.

Handle technical issues regarding NetApp FAS systems which is escalated from L1 team.

Engage with customers to resolve the issues related to CIFS/NFS/TCP/IP and various NetApp could products.

Engage with Engineering team to have discussions about code bugs and escalate to Development team for bug fixes.

2015 - 2018

DATA STORAGE ENGINEER, Convergys

Deploy, maintain and troubleshoot storage backup issues for customers.

Troubleshooting hardware failure, NetApp storage compatibility check with different type of hosts, LUN related issues. Host related issues in NAS environments for Windows and Linux OS (RHEL, CentOS etc.).

Assign IP addresses to interfaces, change hostname, password, create and troubleshoot Vif/ifgroups and networking issues related to network switches.

Troubleshooting snapshot, snap mirror, space related issues and perform snap restore as and when required.

Use on command System Manager, snap drive, on command Unified Manager/DFM, putty etc. tools wherever needed to identify the issue on NetApp filers.

Identify and initiating part request for any hardware failure (disks, PSUs, memory etc.).

SEPT. 2014 – FEB. 2015

DATA STORAGE ENGINEER, ytechnologies

Managing the customer’s data center environment consists of data storage arrays, Servers, Routers, switches and various Operating systems.

FEB. 2014 – SEPT. 2014

TECHNICAL SUPPORT ENGINEER, Microland

Provide remote support for switches and router troubleshooting.

EDUCATION

2009 - 2013

BACHELOR’S IN TECHNOLOGY (COMPUTER SCIENCE ENGINEERING)

With 67.3% From Punjab Technical University, India

SKILLS

Cloud Computing: Microsoft Azure and AWS.

Scripting: Python v3

Tools/applications: OCSM, OCUM/DFM, Snap drive, snapmirror, snap vault and ndmpcopy (storage Backup), putty, vol move, Xcp (Migration tool).

Operating systems: Data Ontap (7 mode and cluster mode), Windows OS (Client and Server), Linux/Unix (RHEL, CentOS).

Hardware: NetApp FAS/AFF arrays, storage hardware.

Excellent knowledge of NAS Architecture, CIFS, NFS, SAN Architecture, Hardware Components, Operations and Maintenance, Raid Groups, LUNs, Storage, DR and backup, Thin Provisioning, and troubleshooting on the same.

Knowledge of Windows ADDS, DNS, DHCP protocols, FSMO roles and Troubleshooting of Windows OS and networking issues.

LANGUAGE KNOWN

English, Punjabi and hindi

REFERENCE AVAILABLE UPON REQUEST

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