CIELITO L. CHUA

General VA

BS. Nursing. NC* Caregiving. English Proficiency TESDA Certified. 6 years in BPO Industry

PROFILE

As an instructor and Customer Care Expert for 6 years, I can help your business grow and hit your monthly revenue goals.

Make sure that your customers are satisfied and happy with my great communication skills honed during my 3years experience in teaching English proficiency and 6 years in the BPO industry where I did so many different roles like, Process orders received via e-mail, appointment setting, Sales and collections.

CONTACT

PHONE:

099********

093********

WEBSITE:

EMAIL:

adnqvq@r.postjobfree.com

HOBBIES

Reading

Internet surfing

Baking

EDUCATION

Dr. Carlos S. Lanting College

Jun 1989 - Mar 2001 BS. Nursing

GREENSKILLS TRAINING DEVELOPMENT INC.

June 2019- October 2019

Trainer’s Methodology Course

WORK EXPERIENCE

IQOR Philippines [Customer CARE Representative]

November 2020 – Feb. 2021

Customer Care Expert for Walmart Clients

Colegio De Amore [Instructor]

June 2016–October 2019

English Proficiency Instructor

Microsourcing Phils. [Collections Representative]

May 2013–March 2016

Setting appointments to discuss Liens and collections

SKILLS

Internet Savvy

Ability to work under Preasure

Negotiation and Persuation

Commercial Awareness

T

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