CAREER OBJECTIVE :

EDUCATIONAL QUALIFICATION:

Curriculum Vitae

MEGHANA P SHETTY E-mail:adnqte@r.postjobfree.com

Am oriented improvements. and bold excellent to role.handle Multi-organizational Enthusiastic the talented things, consistently eager skills. Eager to Motivated to contribute learn rewarded New to to learn things. team for & success grow. success And to in take through planning challenging hard and work, operational and attention performance to detail, EXAMINATION YEAR INSTITUTE

PUC 2012 Government University College of Pre

B.com 2017 Bangalore (Pursuing) University

WORK EXPERIENCE :

EMPLOYMENT HISTORY :

Feb. 2019 – Mar. 2019 Porvorim, Goa

Associate (Business Growth and Servicing), Delhivery

Monitoring Managing Cross-Building Engagement Handling Monitoring Resolving performance Monitoring team to selling maintain and customer the client's and day speed in Maintaining / of payable Upselling reconciliation/ to first driving and daily of day escalations-& delivery, increase for operations. last operational key services an the mile performance appropriate allocated volume the Payments. preparing operation. and performance. issues products. & clients. root network metrics RCA within cause and the i.of e. of providing Delivery key given fluctuation contacts SLAs. the TAT, Analyzing Collaborates solution. for Pick eachclient. upPerformance. key with lanes internal Company Designation Experience

CodesNBytes Ecom Private Express Limited Limited Solutions Private Sr Associative (HR-Executive Executive Customer Secretary - 1year) Care May’2015-Sep’2014- Dec’2015 Apr’2018 Delhivery (Business growth Associate and Servicing) Feb’2019-Mar’2019 May. 2015 – Apr. 2018 Bangalore, Karnataka

Executive Secretary (Also got trained as HR-Executive - 1year), CodesNBytes Solutions Pvt Ltd

Prepare word Answer Attend Conduct executives, Read and Perform and Set Coordinate preparation, Provide Supervise training Set paperwork, material. Operate repairs Arrange Prepare up up plan performing and processing, and and meetings when phone clerical invoices, or and office conference, research, general their analyze and oversee manage organizing committees and or mail personnel equipment distribution. equipment, train maintaining calls direct support basic to office checks. spreadsheet, reports, incoming compile administrative paper record and other meeting, work. office training duties, issues, and direct to malfunctions. or clerical memos, such minutes. data, other documents, memos, boards services, electronic or such and calls material. or as and travel departments. presentation staff fax letters, policies housekeeping, of as to submissions, prepare such machines, directors. appropriate ordering and filing reservations such financial as and arrange as systems, papers records, software. procedures attendance supplies, copiers, and to person statements for for aid for recording reports departmental employee office executives. consideration or maintaining or records, for phone take personnel. to office and information, determine training messages. systems other correspondence, finances, ororganizations. record and documents, by presentationby and their scheduling updating management budget arrange significance or using other for, HR-Executive - December 2015 - October 2016

1. Recruitment

Understanding approved Sourcing Screening Encouraging Arranging Communicating database brief End Issuing - working End offer candidates of from recruitment the for the the letter technical candidates agreement manpower the the candidates. the employees requirement concerned or employment that letter process. interview match or by requisition Induction to policies. of conducting person. provide intent the and status and desired accordingly On and coordinating from reference to telephonic joining On-the the skills. boarding. applied concerned the drafting for or with services, better personal candidates.the a department job prospects. HR issuing description interviews Manager Maintaining appointment as and the and getting case letter updating may it with be. the 2. HR

Worked Handled Involved Generating Startup activities. Resolve Issuing Hands-on Monthly all as Company end in experience an queries invoices HR to Executive Compliances, end salary registration related payroll for on payslip clients HR PF(to for / basic)Payroll the Payroll and both at payrolls., salary govt ESI contractors policies, Executive. and website slips PT and computations for and & other contractors Document employees. company and and verification management human employees. resource and activities. correction activities. PERSONAL DETAILS:

Declaration:

Sep. 2014 – Dec. 2015 Tumkur /Hubli, Karnataka Sr

Associative Customer Care,Ecom Express Private Limited

Increased Resolved associates. Led Handled Resolved Delivered Developed Worked the operation with Number conflicts problems, shipment customer team customers communications of team and improved calls to satisfaction customer negotiated to to to delivery understand address operations, by locations and mutually the resolving customer information shipment, needs and at beneficial the Service and inquiries provided requested resulting provide for & between customermeetings. Delivery andconcerns. exceptional neededservice. to time. deliver customer issues. client theshipment. and support. delivery SKILLS

1. 2. 3. 4. 5. 6. 7. 8. 9. Complaint Supervision Mail Communications Problem Teammanagement Customer Daily Business handling client resolution requirements service resolution contact understanding. Technical Proficiencies

Very Solid Outlook, Pay-Babajobs, Books good experience MS-Naukri.knowledge software Paint and com, and & proficiency of Times-other GRYTIP-computers essential jobs HR in & Microsoft and software Indeed / handy digital for module Office tools)media. recruitment . Suite (Word, process. Excel, PowerPoint, Husband Date Languages Nationality Name of Birth Name - - - - - Meghana Indian Mayur 06/English, 09/M 1994 . Kannada, P. Chinagudi Shetty Hindi & Marathi belief. I hereby declare that information furnished above is true and to the best of my knowledge and Meghana P Shetty.