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Senior Business Analyst

Location:
Naples, FL
Posted:
July 15, 2021

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Resume:

Jennifer Williams Cothran

**** **** ***** **., ******, FL 34112

Cell: 239-***-**** e-Mail: adnqpf@r.postjobfree.com

Summary:

Excellent Communication Skills

Strong Work Ethic

Honestly/Integrity

Analytical Skills/ Flexibility/Adaptability

Teamwork/Team Building Skills

Superior Microsoft/IT skills

Special Projects:

Therapeutic Horsemanship volunteer

Education:

Masters of Science, Computer Science

Canterbury Christ Church University, June 2002

Bachelors of Science, Computer Science

Canterbury Christ Church University, August 1995

Associates, Computer Graphics, St. Louis Community College, May 1992

Professional Certifications:

Microsoft Certified Systems Engineer (MCSE+I)

Microsoft Certified Systems Administrator (MCSA)

Microsoft Certified IT Professional (MCITP)

Microsoft Certified Desktop Support Technician (MCDST)

Microsoft Certified Technology Specialist (MCTS)

Microsoft Certified Professional (MCP)

ISO 27002/20000/9001 Foundations Certified

Continuity of Business (COB) Coordinator of the Year 2009

Employment History:

Naples Beach and Bay Realty Naples, FL

Administrator/Realtor/Notary June 2014 – Present

Create and implement processes and procedures to maintain a smooth functioning office environment. Manage all administrative functions including office equipment repairs, ordering supplies, and mail. Manage ad-hoc and multiple projects simultaneously. Function as executive assistance to the President including taking care of minimal travel arrangements, meeting scheduling, calendar maintenance and correspondence. Maintain human resource files, employee time off records, and perform other HR duties. Update and maintain project filing system. Update and maintain employee payroll records. Update, maintain and keep current with vendor insurance policy records. Communicate effectively with clients, vendors, and other key business associates. Research software needs, find best pricing and purchase.

Citibank, C.B.N.A, Inc. (Citigroup/CitiMortgage) O’Fallon, MO

VP of Information Security, OneMain Financial November 2011 – May 2014

In addition to the responsibilities of Underwriting; Performed Database Administration including MSA reports and Quality Audits reports; Process Credit Delegation Authorization and re-certification; Prepare/process various monthly reports for underwriting; General office detail, correspondence, reports, etc.; Distribute mail, faxes, and paychecks; Order office supplies for on-site and off-site staff; Process UPS shipments and supplies; Produce and mail 3/5 year prepayment penalty letters on newly funded pools for fourteen states from bid tapes. Manage team of six Senior Underwriters and their corresponding business related travel, office staff, payroll, projections and reporting to senior

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Employment History Continued:

Citibank, C.B.N.A, Inc. (Citigroup/CitiMortgage) O’Fallon, MO

Senior Business Analyst August 2007 – October 2011

Provided administrative support to senior level management. Scheduled special events and travel arrangements for management. Dealt directly with Vendors and RFP for Management. Completed expense reports for management. Coordinated high-level conference calls, board and management meetings. Coordinated preparation and timely dissemination of company reports for meetings, for Presidential communications, and Policy and Procedures updates. Developed presentations on PowerPoint. Responsible for compiling and communicating monthly organizational charts, Workforce Management updates and collector and manager bonus info. Maintained and compiled updates to COB Plan. Ordered and tracked office equipment and supplies as well as invoices and worked closely with accounting.

CitiMortgage, Inc. O’Fallon, MO

Senior Underwriter June 2005 – July 2007

References:

Excellent references provided upon request.



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