Network Manager

Michael J. Amos

**** ****** ***, **********, ** *1105

Home:318-***-**** Cell: 443-***-****

Email: *******.**.****@*****.***

OBJECTIVE:

QUALIFICATIONS

• US government TS-SCI DCID 6/14 security clearance effective (Mar 2007)

• 15+ years in MS network management, maintenance, security

• 15+ years management experience ranging from 2 to 40 subordinates

• 20+ years MS Office (Word, Excel, PowerPoint)

• 8 years business analysis and trends

• 22+ years medical administrative experience, from records management, office management and full scope practice

EDUCATION

Full Time student 2015 -2019 (completed BS and MS)

• MS Computer Science Cybersecurity

• BS Computer Science Network

EXPERIENCE

Apr 2013 to Feb 2014 IT Department Manager

• Developed strategy to maintain customer service satisfaction despite manpower reduction of 20%.

• Introduced patient to provider secure communication initiative.

• Developed low impact work stoppage hardware upgrade deployment schedule

• Trained New Department Manager for transition

Oct 2012 to Apr 2013 Contractor Security Manager

• Led multi-disciplined team, secured 3.2B government assets, Zero incidents--on time mission rate 97%

Oct 2007 to Oct 2012 Practice Manager

• Managed daily schedules and workload of 17 Health Care Providers. Appointment availability maintained at or above 84%.

• Integrated Electronic Health Records into all parts of practice; document reliability increased to near 100%

• Increased efficiency and productivity 25% by utilizing network solutions

• Led project team to develop and then integrate utilization efficiencies. Performance improvement realized $495,000 cost savings (Family Health Initiative, also known as Patient Centered Medical Home). Jun 2005 to Sep 2007 Health Systems

• Coordinated legacy health system for usage in classified environment using proper redaction methods.

• Automated 4 processes allowing for global continuity Mar 1998 to Jun 2005 IT Help Desk-Network Manager

• Utilizing cloning software, directed deployment of 200 new desktop systems

• 98% accountability 2,300+ item hardware inventory valued $2.3 million

• Trained end users on Microsoft Windows / Office “short cuts”

• Saved organization $30K upgrading hardware capability. Enabled enhanced network security paving way for OS upgrade.

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