Air Transportation Craftsman
Resume:
Robert Browning
Portland, OR *****
************@*****.***
Work Experience
Fuel Service Center Dispatch Lead
IAP Worldwide Services - Bagram, Afghanistan
April 2021 to June 2021
The Fuel Service Center is the dispatch control center for fuel and cryogenic requests and the single focal point for all airfield fuel operations. Dispatch Lead ensures all FSC functions IAW AFI 23-201 and DLA-Energy Policies and Instructions are met. The FSC monitors all fuel operations and requests and prioritizes aircraft servicing based on established priorities. The FSC monitors product movements, fuel, cryogenic, and fill stand operations, and vehicle and equipment status boards. Other responsibilities include; initiating emergency response actions per established checklists, maintaining positive control over all issued assets to include equipment and facility keys, and ensuring daily security checks are performed. Documents pertinent information on all assigned fuels personnel. Notifies personnel of all warnings and other key information.
The FSC generates and submits required reports from sources such as the Installation, Group and Squadron Control Centers as well as outside agencies and associated customers upon request. Other administration duties include updating assigned aircraft, personnel training and qualifications, and performing daily/weekly/monthly back-ups of the server computer applications of the Fuels Manager Defense (FMD) system. The FSC maintains required items IAW AFI 23-201, Fuels Management and DLA-E instructions. FSC ensures the accuracy of all submitted reports.
Passenger Service Representative -Dispatcher
IAP Worldwide Services - Bagram, Afghanistan
January 2021 to April 2021
Safely and efficiently performed passenger terminal service functions such as manifesting, weighing and escorting all outbound intra and inter-theater passengers and baggage, transporting all inbound passengers for in-in-processing and baggage collection, resolved customer complaints, ensured flight schedule is accurate, verified travel documentation, and completed security screening in accordance with the performance work statement. Reported to the Passenger Service Supervisor.
Air Transportation Craftsman 2T2
U.S. Air Force Reserve Command, Maxwell Air Force Base - Montgomery, AL 2009 to 2020
Planned and organized air transportation activities, including determining the supplies, facilities, and personnel needed. Established procedures for loading both passengers and cargo aboard aircraft and implement any necessary safety precautions for handling dangerous materials, special cargo, mail and baggage.
Operations Coordinator
Penhall Company - Trussville, AL
2008 to 2020
Scheduled and dispatched workers, work crews, and equipment to customer's location. Met customer requests, specifications and needs by sending the right resources. Maintained constant communication with outside sales force to schedule future jobs and to reserve special equipment. Provided feedback to division manager regarding all safety issues. Entered data and quantities into computer systems to insure correct customer billing. Utilized MS Office on daily basis. Answered customer telephone calls throughout the day. Resolved customer complaints or answered customers' questions. Served on Safety Committee and enforced zero accident culture. Responded to work crews on all matters of job progression. Operated GPS software to control costs.
Dispatcher
Penhall Company - Anaheim, CA
2005 to 2008
Scheduled and dispatched workers, work crews, equipment to appropriate locations, according to customer requests, specifications and needs. Maintained constant communication with outside sales force to schedule future jobs and answer questions. Resolved customer issues. Conducted Customer Service Surveys. Responded to all safety issues experienced by work crews. Practiced quality control checks on all job description tickets. Education
Attended Fullerton College
General Education - Fullerton, CA
1994 to 1996
Columbus Alternative High School
Diploma with Distinction - Columbus, OH
1977 to 1981
U.S. Air Force Reserve
Non Commissioned Officer Academy - Montgomery, AL
2016
U.S. Air Force Reserve
Air Transportation Proficiency Center - Atlanta, GA 2010
Military Service
U.S. Air Force, MSgt (E-7) Retired
Active Reserve Duty
Maxwell Air Force Base, Montgomery, AL
2009-2020
March Air Reserve Base, Riverside, CA
1994-96
Active Duty
Bitburg Air Base, Germany
1989-92
Norton Air Force Base, San Bernardino, CA
1985-89
Hurlburt Field, Ft. Walton Beach, FL
1981-85
Contact this candidate