Payroll Supervisor Service Representative

Donna M. Ortiz

**** *. ********* *** #******* 702-***-****

Las Vegas, NV 89142 **********@*****.***

Dedicated customer service representative. Accounts Payable Specialist and Payroll with over 30 years experience. With the motivation to maintain customer satisfaction, company standards and contribute to company success.

Experience

Cosmopolitan Hotel Resort

Las Vegas, Nevada

Position: AP Specialist

December 2011-Current

Matching, coding and processing over 400 invoices daily for payment, utilizing Stratton Warren and Infinium Software. Reconciliation of statements. Interaction with Vendors as well as other departments in providing responses to inquiries about payments. Research of payment transactions. Venetian Hotel Casino

Las Vegas, Nevada

Position: AP Clerk

December 2010-September 2011

Processing invoices for payment, utilizing Stratton Warren and Infinium programs Interaction with Vendors

Interaction with other departments concerning invoices Customer Service

AppleOne Employment Agency

Las Vegas, Nevada

Position: Temp Clerk

July 2010 - December 2010

Temporary Employee - Clerical Work

Sands Expo & Convention Center

Las Vegas, Nevada

Position: Payroll Supervisor

March 2008 - August 2009

Processing Time sheets for payroll (using AS4000

Bi-Weekly Payroll for hourly/salaried employees

Maintenance of Payroll records

Tax reporting

Monthly journals

Education

Semester of Business Administration Courses

Seminar in Safety

Management courses

Payroll Law

Qualifications

Proficient in Microsoft Office, Excel, PowerPoint, Outlook Knowledge of Infinium Payroll System, Stratton Warren Accounting, Kronos Timekeeping Experience in tax reporting for payroll

Journal entries for accounting month end purposes

Ten-key by touch

10+ years experience in customer relations

Excellent written and oral communication abilities Time Management

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