Tonia L. Duncan
Parma, MI *****
************@*****.***
Objective To obtain a permanent position as vital member of a dynamic team, where my versatile skills will enable me to be an asset to my team.
Highlight of • Able to work efficiently without supervision
Qualifications • 25 years of experience in customer service in fast paced environments
• Strong organizational, communication, and interpersonal skills
• Effective in promoting a positive, proactive, and productive work environment
•Ability to monitor competition, adapt to dynamic market conditions and develop sales strategy accordingly
Skills • Experienced in payroll, scheduling, cash handling, multi-tasking, ordering and sales.
• Proficient in employee training and management
• Highly skilled in customer concern resolution
• Advanced leadership skills
• Inventory tracking and processing
• Effective decision-making skills while working in high demand, high stress environment
Professional Wireless Superstore 12/2015-Present
Experience 248-***-****
Manager
Buzz Wireless 06/2014-11/2015
Multi Location Manager
Allegiance Health 04/2012-06/2014
Dietary Aide