CURRICULUM VITAE
*. PERSONAL DETAILS
First Name: Comfort
Surname: Mainga
House Number: Block 3 Flat 2 Luamfuma Street, Nchanga North, Chingola. Mobile Number: 096*******, 097*******
Email address: kalubamainga@gmail.
Date of Birth: 11/03/1994
Nationality: Zambian citizen
NRC No.: 332650/64/1
2. ACADEMIC AND EDUCATIONAL ATTAINMENT
2014 – 2018 University of Zambia-Bachelors of Arts degree in Public Administration with Development Studies.
2007– 2011 Fatima Girls Secondary School-General Certificate of Education 3. PROFESSIONAL AFFILIATIONS/ CORE QUALIFICATIONS
Valid silicosis Certificate from Occupation Health and Safety Institute Valid driver’s license
4. WORK EXPERIENCE
a) November 2020 to Date – National Water Supply and Sanitation Council - Chingola Water Watch Group Member
Represent the interests of consumers in water supply and sanitation matters
Follow up unresolved complaints
Arbitrate in conflicts between consumers and service providers
Sensitize consumer on their rights and obligations
Educate consumers on the role and functions of the regulator
Improve communication between consumers and providers
Collect information on the performance of providers b) 2019 August to November 2020- Planning Inspector-Kitwe
Undertake day to day inspection of developments in Kitwe district
Read and interpret layout and building plans as related to construction and projects
Interpret the site and block plans in relation to proposed developments
Verify whether a building has planning permission
Assigning of house numbers
Issuing site instructions to illegal settlers and those encroaching private land c) 2016 October to 2017 January- HR and Admin Assistant, KCM- Chingola
Filling and updating of employees’ personal folders.
Making the Records of Service for the employee leaving the company.
Updating of employee dependents in the company’s SAP system.
Processing leave related payments for both general payroll and senior staff employees.
Maintaining all employee records and files.
Motivation of employees through rewards, which is administered in ways that satisfy individual needs that foster positive expectations.
Motivation of employees through quality of work life, the quality programs included; flexible work schedules, making a platform for employees to participate in management decisions.
Attending case hearing and appeals, taking notes and minutes and summarizing of disciplinary cases.
Writing of memos, bank stop orders, introductory letters, leave forms and reclassification forms.
Writing of summary dismissal, reinstatement, rejection and desertion letters.
Leave processing, filling of leave passage and other documentation.
Attending and understanding counselling of employees and spouses.
Understanding employees’ conditions of service pertaining to welfare.
Advise employees on Labour Laws and conditions of service
Holding weekly and monthly meetings with shop stewards in departments. 5. SKILLS
Delivering actionable solutions in complex business set up like the mining sector and any other organization given the chance to perform
I can do all administrative tasks and I have a good understanding of the Zambian labour laws, Industrial and employee relations environment.
Strong understanding of and the ability to interpret and action labour laws
Analytical, excellent data management ability
Evidence of practice of a high level of confidentiality and integrity
Intelligent, motivated self-starter with strong interpersonal skills and work ethics and exemplary communication skills.
REFEREES
Mrs Ruth Mwiinga
Public Relations Officer National Water Supply and Sanitation Council Mobile: +260*********
Email: *************@*****.***
Mr. Omri Ngosa
Human Resource Officer Konkola Copper Mines
Mobile: 096*******
Email : ****.*****@***.**.**
Mrs. Mercie Musabandesu
Senior Building Inspector- Kitwe City Council
Phone Number: 096*******