OBJECTIVE
To use my knowledge and experience to grow in any given position that I may encounter, while absorbing any and every experience along the way. I am a team player.
SKILLS
I have a minimum of 9 years of collections experience including interaction with a large customer base.
Excellent working knowledge of insurance carriers’ payment and timely filing regulations
Knowledge of Medicare, managed care and commercial insurances.
Ability to work independently
Strong interpersonal and communications skills to be able to work successfully in a team-oriented environment.
Computer literacy/ Ability to operate a computer and basic office equipment.
High attention to detail and the ability to multi-task.
Ability to prioritize workload.
Well versed in navigating insurance providers’ websites
I have a positive attitude, hard worker, reliable, fast learner.
I am knowable in Centricity/Medisoft and Surgical cloud.
EMPLOYMENT
Universal Surgical Partners
January 2019-Present
1 Sugar Creek Center Blvd Ste 618, Sugarland, Tx 77478
• Reviewing open accounts for collection efforts.
• Making outbound collection calls in a professional manner while keeping and improving customer relations.
• Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
• Collect customer payments in accordance with payment due dates.
• Identify issues attributing to account delinquency and discuss them with management.
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow-up on payment arrangements.
• Mail correspondence to customers to encourage payment of delinquent accounts.
• Faxes documents to accounts and follow up.
American Surgical Professional
Oct 2009 – January 2019
7324 Southwest Freeway Ste. 1550, Houston, Tx 77074
• Identify and analyze reasons for outstanding accounts, review payment and rejections from EOB / EOR and initiate appropriate action
• Contact insurance carriers regarding non-payment and/or improper payment of claims
• Reviewing and appealing unpaid and denied claims
• Identify patient accounts for collection action when accounts become delinquent or when unable to contact patient or responsible party
• Track and resolve discrepancies, based on partial payment and contracts
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
MedPro
July 2008- Oct 2009
24530 Kingsland Blvd, Katy, TX 77494
• Identify and analyze reasons for outstanding accounts, review payment and rejections from EOB / EOR and initiate appropriate action
• Contact insurance carriers regarding non-payment and/or improper payment of claims
• Reviewing and appealing unpaid and denied claims
• Identify patient accounts for collection action when accounts become delinquent or when unable to contact patient or responsible party
• Track and resolve discrepancies, based on partial payment and contracts
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• required until the arrival of emergency medical services.
EDUCATION
Alief Elsik High School Graduate- 1996