Senior Global operations

Mohan R ph: 984-***-****

Career Objective:

To industry effective seek & that and accept innovative. offers a challenging nurturing work opportunity environment and utilize for growth, my professional while being skills resourceful, in an Work Experience:

1. Current Employer: EIT Services India Pvt. Ltd. (Formerly Known as Hewlett Designation: Packard Senior Global Customer Soft India Solutions Pvt. Ltd)Representative, Bangalore - III Duration: from 04/03/2015 till 12/06/2020

Job Profile:

This is part like Ibis room individual queries rooms based by the Pullman, Styles of reservations on client. & the through rates conversions leisure & hospitality ibis Novotel, with emails budget stay. based respective in Industry. Sofitel, This from hotels…for percentage on is the guests Mercure, an city Reservation requirement IC & (wanting / the Individual country. sales. Grand UK, Incentives Europe of to of The Mercure rooms check Contributor) the Performance-guests & the for EMEA based MGallery Accor availability for Region. role. on both Group Assessments metrics collections, We corporate Selling of receive of the defined Hotels best of Ibis, are & 2. Current Employer: Infosys BPO Limited, Bangalore Designation: From 07-11-2013 Sr. Process till 25-Executive 02-2015 Duration: Job Profile:

Handling services Constantly requirements. Adaptable for Customer & working the Flexible team. Complaints towards to work meeting towards & escalations the the required client’s on the requirements. SLA’s client’s as per products client’s & 3. Company Name : Grass Roots India Plc, Mumbai, India Designation Duration : : Client From 02-Location 08-2011 – Project till 30-- 06-Consultant 2012 Mohan R ph: 984-***-****

Job Profile:

Handling for Working Bangalore. Working Daily Managers Investigate Provide Regular Program across To regular send the interaction the client. intervals. conference reports out from as and a on country. Premium on an all issues to the the interface Programs ensure to with client partner's the calls relating Program all client proper between Location with the related claims to on channel all run the dissemination the the marketing Grass which for claims and status ASMs partners, all revert Roots is the submitted of Dell / communications RSMs the channel of India back India Area information program regarding with and Sales by Private partners the the appropriate at Managers, channel client regular Limited to the to across all all updates the the partners. intervals. at Retail resolutions. the partners partners country on Sales the at 3. Designation Duration Company Name: : : IBM From Sr. Daksh Customer 12th Business September, Support Process Executive 2007 till Services 01-(F 07-& A) 2011 Ltd. Job Profile:

To reconciliation, Analyzing for Preparing resources an Preparing the Creating performing country. Analyze unexpected appropriate assist providing management the the project through the the the county costs. Inter-project all Yearly, forecast Financial forecasting decision. aspects managers can Company which for transactions plan Quarterly recovering plan of and management the & financial with to Agreement Variance Accounting trended estimate and our and the Monthly report expertise expense analysis. to future can the between data keep read for expenses budget requirements. like in charged planning control the accounting, the Journals, financial plan based requesting over by and to the on Ledgers, estimate control. missing budgeting, condition performing the country headcount. revenue Invoices the and planning, and cost take the and and So etc, Mohan R ph: 984-***-****

Scheduling Business expectations, Generating Analysts, periodic/reports by providing to in regular understanding Essbase, the calls supporting Hyperion, and the meeting requirement BMS reports BRIO, with and clients, FIW & Dashboards. meeting etc Project (IBM their Tools)Managers, . Achievements:

Got the Received data client and Award appreciations timely has completion Best for Team Process of Player the Improvement, tasks & Top with Talented accuracy. Initiative, Award. and Organization of Core Competitive, spirit. Values: Consistent, Passionate, Comprehensive problem-solving ability and a Team Corporate Training:

MS Word & MS Excel.

Presentation (MS-PowerPoint) & communication skills

Lean Six Sigma Green Belt Certification

Time Management

Quality Training

Educational Qualifications:

Course Name of the

Course

Year Of

Passing

University Percentage Registration Number

SSCL Secondary

School Leaving

Certificate

1989 State

Board,

Karnataka

59%

PUC Pre-University

(11th & 12th)

1991 Pre-Univer

sity,

Karnataka

Board

58% 405365

B. Com Bachelor’s

Degree in

Commerce

2010 Kuvempu

University

Pass Percentage CM102017

M.Com Master’s

Degree in

Commerce

2014 Kuvempu

University

Pass Percentage

Mohan MBA Master’s R ph: 984-***-****

Degree in

Business

Administration

2017 Sikkim

Manipal

University

61% with B

Grade

Lean

Six

Sigma

Green Belt

Certification

2016 TUV/SUV

South Asia

Pvt. Ltd

Successfully

Completed

Certificate No:

TUVSA/2016/SSGB/0074/0006

Technical Qualification:

Package : MS-Office

Operating Systems : Windows98, NT, 2000, XP, 2007 & 2010. Personal Details:

Date Nationality Language E mail of Birth Proficiency: English, : : 1st : Indian mohanraghvan12@Hindi, August Kannada 1973 and gmail.Tamil. com Passport Education University, Management Permanent Present Telephone Mobile Address landline Address M.from Com Sikkim from : : : : Kuvempu Manipal #080-#: 984-***-**** 1077, : 1766, Bachelor's Yes. mohanraghavan12@R 42177929 BEL M “Mohan Hebbal Do University. V Layout, University II possess Stage Degree / Ring Ilam”, 861-***-**** Vidyaranyapura Extension a & Road, in valid 4th MBA rediffmail.Commerce Main Indian Balaji in (Post)Human Road, Layout, com, Passport. Post,, from Bangalore 2nd Resources Bangalore Kuvempu block, 6th Cross, 560094. 2nd – cross, 560097 Mohan R ph: 984-***-****

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Date: Mohan R

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