DATA ENTRY SPECIALIST

YOLANDA TORRES

**** ************ **

POINCIANA, FL 34748

CELL: 802-***-**** E-MAIL: ***********@*****.***

QUALIFICATIONS:

* ***** ** ******** ******* EXPERIENCE

** ***** ** **************, DATA ENTRY, & CLERICAL EXPERIENCE

DATA ENTRY AT 45-60 WPM

DATA ANALYZING AND RESEARCH

BILINGUAL (FLUENT SPANISH)

PROGRAMS

Successfully completed training for SAP systems.

Microsoft Office including Outlook, Excel, and Word. Novell, Lotus, Citrix, E Center, PeopleSoft, and Phoenix Database

Basic knowledge and use of Transworld Collection System.

PROFESSIONAL EXPERIENCE:

Data Entry & Information Processor A, Vermont Department of Motor Vehicles, Montpelier VT, 8/2015 -12/2020

Transcribing or verifying source information to computer media using the Phoenix Database. Maintaining records of work underway to Identify inconsistent or erroneous coding at the point of entry. Organize and arrange document data sources and reduce data to numeric or alphabetic codes to prepare for Data Entry. Research, and corrections to customer accounts. Daily entry of registrations, permits, dealership renewals and transfers. Performed Phoenix Database functions daily.

Item Setup Specialist, Keurig Green Mountain, Waterbury VT, 2014-2015

Duties included the setup of new products in a PeopleSoft database with accuracy and in detail.

Creating and editing bill of materials. This position also required the completing of all requests from company buyers, and planning management to change or edit existing products already in the system. Daily communication with the Inventory department. Assign item numbers to new products and conducting audits within the item setup team for detail, errors, accuracy, correct data information of products. Create and edit excel spreadsheets from queries used for products to audit workflow daily. Different software used daily was Microsoft Word, Excel, Outlook, and PeopleSoft.

CSR/Collector, AmeriGas Propane, 2011-2013

Day to day collections of residential and commercial accounts. Opening and closing accounts, solving billing issues and adjusting for pricing and billing errors. Dispatching drivers for emergency and in-route deliveries. Providing customer service by answering in-bound phone calls daily and providing help and accurate information to customers about their accounts. Scanning, emailing and faxing invoices and bills to customers, maintain accurate records of customers by inputting and entering data to accounts as needed. Daily use of Microsoft office, e center, and Citrix and preparing proposals for potential customers as needed. Daily data entry and correction of account errors.

Education: 1997 SDAC- H.S Diploma

Miami Dade College- Psychology & Education

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