Event Specialist Services Lp
Resume:
D
Susan Dobson
Susandobson
***@*****.***
Summary
Detail-oriented employee with exemplary leadership and organizations skills. Successful leader with more than 20 years in Customer service businesses,Sales and marketing, Customer retention. 12 years Leasing and managing multi unit housing. Proven ability to complete tasks quickly with excellent problem-solving skills.
Skills
●Managing events start to finish
●Logistics management
●Selling event products and services
●Crisis management
●Excellent written and verbal communicator
●Dedicated team player
●Quality leadership
●Self-directed
●Accounts payable/receivable
●Payroll
●Schedule
Experience
Receptionist/campus Supervisor
Frisco, CO
Summit County High School/ Oct 2018 to March 2020
●Maintained safety and security of staff and students.
●Principal's office receptionist
Cafe Manager
Guthrie, OK
Guthrie Public Schools/ Oct 2017 to Oct 2018
●Developed highly nutritious meals low in fat and very tasty to feed approximately 1,000 people each week.
●Managed well-rounded staff consisting of 7 employees, delivering on-the-job mentoring and effective training.
●Ordered food and supplies after planning each month's upcoming menu, stocking all needed items ahead of time.
●Pitched in to help cafeteria employees with various tasks, including food preparation and serving.
●Tracked activities in daily logs and weekly update reports.
●Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
●Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols.
Cantina Manager
Guthrie, OK
Cowboy Concessions/ Sep 2014 to Mar 2016
Managed an event driven Bar and Cantina in a world class equestrian event facility.
Ordering
Inventory
Schedule
Coordinate events lasting 2-14 days up to 16 hours a day of operation. With up to 12 independent bars. 40 Employees.
Catering / Sales Manager
Oklahoma City, OK
Ovations Food Services LP/ Feb 2009 to May 2014
●Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
●Managed and collaborated with up to 45 servers and staff members and effectively fostered a team-oriented environment.
●Scheduled over 15-45 employees by assigning shifts.
●Interviewed, hired, and supervised back of house staff.
●Worked with vendors to establish strong relationships and maintain proper inventory supplies.
●Coordinated preparation of customer meals and monitored food handling for safety purposes.
●Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
Event Specialist / Sales and Marketing
Edmond, OK
The Catering Co/ Oct 2002 to Mar 2007
●Organized corporate luncheons, dinners, conferences and special events.
●Attended and participated in industry events.
●Trained customer service, marketing, and sales teams for events.
●Assessed events planning services and related costs.
●Coordinated vendors, timelines and budgets for events.
●Planned event logistics by performing site evaluations and cost estimates.
●Organized venues, budgets, guest lists, catering and event timelines.
●Designed contracts, collected fees and booked venues for events.
●Selected décor and event materials fitting clients' requests and vision.
●Proposed strategies, established budgets and determine tactics for marketing promotions related to trade shows, conferences and various similar events.
●Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
●Enhanced effectiveness of events through close monitoring of team performance, successes, weaknesses and trends.
●Designed and maintained spreadsheets documenting vendor, facility and guest information.
Education and Training
High School Diploma
Putnam City West High School May 1980
Oklahoma City, OK
Central State Beauty Academy
1450 hours
Cosmetology, hair,skin nails.
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