Artemus J. Calhoun

708-***-****

adnq5x@r.postjobfree.com

EDUCATION

Electronics Technician Diploma

Devry University, Chicago, IL

Cisco SDWAN (Viptela) Current Technologies Computer learning centers, Portage, Indiana

Cisco Meraki Current Technologies Computer learning centers, Portage, Indiana

Cisco CCNA

EXPERIENCE

Nitel

Network Operations Analyst 12/2019-Present

Provide NOC support creating trouble tickets, troubleshooting Nitel managed (SolarWinds monitoing) and unmanaged Ethernet, T1’s,PPP Multilink T1’s. MPLS, BGP, SD-WAN SIP, Point – Point circuits.

Interacting with circuit vendors to resolve customer’s down circuits, bouncing circuits, bandwidth throughput, Latency, Packet loss, Circuit up/no Surf, RFO’s.

11/2013 – 12/2019

Worked for various venders listed

Current Technologies Computer Learning Centers - Part-time Consultant

Amazon LLC, Fulfillment Associate

Isidore Group, Network Consultant Contractor :Provided the deployment, configuration, installations and troubleshooting various Switches and Routers for various clients.

Fresenius, Dialysis Tech assisting Kidney patients on Dialysis machines.

School Town of Munster IN. Bus Driver bused students to from school.

Volunteer Work

Radiant Networks 08/2013-11/2013 Network Engineer

Provided the deployment, configuration, installations and troubleshooting of various Switches, Routers, and Wireless devices to customers in Southeastern United States.

Onshore Networks, Chicago, IL 09/2010 – 01/2011

Network Engineer

•Managed network services for Private bank and medical facilities.

•Provided Day to day operations monitoring, troubleshooting Cisco routers, and switch connectivity to end users.

•Configured, installed, code upgrades as required to Cisco switches and routers.

TEK Systems - (Comcast Client), Oak Brook, IL 02/2009 – 03/2009

Network Consultant Contractor

Assisted with the Narrowcast (QAM) and Privacy Mode (MOT) licenses for 300 Motorola Harmonic NSG 9000’s IP - Video (RF) devices utilizing the MCT (Mass Configuration Tool and Harmonic License Manager) to upgrade the IP-Video (RF) devices. Assisted with the firmware upgrade from Terayon to Motorola Network cherry Picker DM’s. Created static routes on Cisco 7609 routers for the IP – Video (RF) devices.

CME Group, A CME/ Chicago Board of Trade, Company, Chicago, IL 11/2001 – 06/2008

Network Support Specialist II

•Provided day to day operations monitoring, troubleshooting connectivity issues for Trading floor and Corporate, and remote users on Cisco routers and switches.

•Configured, installed, and provided code upgrades as needed to Cisco switches and routers.

•Received CME Excellence Award May 2008 for assisting with the trading floor member-firm wireless migration.

•Configured trader’s lap tops/802.11A and B WiFi NIC’s to connect to the trading floor WiFi network.

•Design manage implement LAN Projects for CBOT departments.

•Create detailed physical and logical network diagrams and design documents using Visio.

NiSource Corporation, Merrillville, IN 03/2001 – 11/2001

Network Engineer

•Configure, install, maintain and troubleshoot Cisco’s 4000 series switches.

•Maintain LAN/WAN, Wireless network.

• Assisted in conversion of Network from Token Ring to Ethernet infrastructure.

Chicago Board of Trade, Chicago, IL 07/1998 – 01/2001

Network Consultant

•Installed Servers and switches in the server room racks.

•Maintain wiring, rewired as required server room 1 server racks

•Monitor CBOT’s LAN/WAN campus enterprise network using What’s up Gold.

Installed/wired Project A’s member firms back office electronic trading devices.

02/1997 – 07/1998 Tek Systems Chicago, Illinois

Network Consultant

Install, maintain, and troubleshoot customer LAN/WAN networks for consultant firms.

01/1990 – 02/1997 A.D.P. Shark Information Chicago, Illinois

Network Support Analyst

Provide real-time financial information over WAN network to Brokers, Traders. Retail and Security Firms.

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