Service Representative Martinez
Resume:
Jason Martinez
Adaptable professional with *+ years of experience and proven knowledge of branch operations
Mount Holly, NC, 28120
********.********@*****.***
EXPERIENCE
Bank of America - Client Service Representative
July, 2019 - Current
Greet and assist customers with everyday financial transactions and banking necessities
Manage and organize banking records and private information
Notify customers of any beneficial offers that could apply to them
TitleMax — Store Manager
December, 2016 - April, 2019
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations
Locate and monitor overdue accounts, using computers and automated systems
PLS Check Cashers — Shift Supervisor
June, 2014 - November, 2016
Supervise the work office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
Research, compile, and prepare reports, manuals, or other information required by management
Train or instruct employees in job duties or company policies or arrange for training to be provided
EDUCATION
Tolleson Union High School — High School Diploma
May, 2013
SKILLS
Very Adaptive to Surroundings
Great Communicator
Great Computer Skills
Excellent Work Ethic
LANGUAGES
Business Level Spanish Speaker
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