Lead Dispatcher Office Manager

Rhonda Barber

951-***-**** *************@*****.***

PROFILE

Excellent interpersonal and team building skills with ability to foster a cooperative work environment

Strong problem solving and creative skills with an ability to exercise sound judgment and make decisions based on accurate and timely analyses

Excellent communication skills; both written and verbal

Ability to multi-task in a fast Pce environment.

Working knowledge of Microsoft Office

15+ years of receptionist experience

Professional Experience

RTA Dial-A-Ride 06/2008 to 06/2021

Lead Dispatcher & Receptionist – Hemet California

Provide excellent customer service

Tailored customer experience

On boarding and training

Create daily driver routes

Schedule rides for customers

Assist Office Manager and/or General Manager with various clerical duties ARC Valley Village 05/1995 to 08/2008

Lead Dispatcher – Cerritos, California

Provide excellent customer service

Performs daily routes for field service

Participates in feedback sessions with management

Maintain and manage a positive work environment. Education

Fremont High School

High School Diploma

Graduation Date: May 1984 GPA: 3.0

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