Housekeeping Manager Coolidge
Resume:
Brittney Washington
Hyattsville Maryland 20783
***********@*****.***
Objective
To obtain a position within the industry that will utilize my communication skills, customer service skills, analytical thinker, and ability to work well with others.
Summary of Qualifications
Energetic Punctual and dependable
Flexible and able to work nights, weekends, and holidays
Welcoming personality and professional appearance
Strong organizational skills
Able to lift 50 pounds and move 70 pounds
Self-starter
Exceptional communicator
Energetic work attitude
Ability to work cohesively in a team environment
Able to adhere to company’s policies and procedures
Able to stand for long periods and carry out manual repetitive labor
Multi-tasking
Proactive and detailed
Service minded
Courteous demeanor
Adaptive team player
Work Experience
Equinox
Washington, DC
Maintenance Associate
January 2021 to Present
Perform cleaning activities such as mopping, vacuuming
Clean locker, clean marks off walls, light switches sockets etc
Dust polish surfaces clean windows within reach
Clean toilets showers, changing rooms including tissues soaps and towels
Empty bins
Disinfectant gym equipment with germicide chemicals
Wipe down mirrors and internal glass clean
Amazon
Washington, DC
Shopper
April 2019 to Present
Providing advice and guidance to customers
Communicating with clients to determine what they’re looking for
Shopping for customers picking their items
Packing the orders, placing items in the chillers for delivery
Replacing items in the facility such as returns
Towne Park
Washington, DC
Coat Check Attendant
October 2018 to November 2018
Assist with pace of play
Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained
Keeping a clean and organized coat check area
Providing a systematic service to receive and return coats.
Take patrons' coats umbrellas bags garments laptops or items they choose to leave at events such as performances, plays, concerts, charity’s, events, dances
Hang coat neatly with appropriate hanger
Give patron a ticket to enable them to pick up their coat at a later time
Collect lost items after events and store them
Ensure each patron receives the proper coat.
Train new employees
ST. Gregory Hotel
Washington, DC
Room Attendant
August 2018 to September 2018
keep the rooms stocked with clean cups, coffee supplies
wash, dry and fold sheets and towels
Deliver additional items guests request, such as extra pillows or blankets.
sweep, mop, dust, vacuum and clean the bathrooms
refill toilet paper rolls and hand soap in the bathrooms
keep an eye out for issues such as burned-out light bulbs that need replacing, sometimes changing the bulbs or telling maintenance about the issues
change sheets and make beds in the guest rooms
The Westin Hotel
Washington, DC
Room Attendant
December 2016 to March 2020
Check rooms to verify vacancies
Greet guests with a smile
Clean rooms completely wiping surfaces Using Eco-Lab disinfectant chemicals
Vacuuming carpets
Restock cleaning carts and supply closets
Linen changing on the bed distributed soiled items to waste
Replenished guest supplies and amenities
Cleaned rooms to the satisfaction of the housekeeping manager and hotel standards
Managed and organized closets
Maintained and evaluated customer needs through assessments, measures of quality services and goals through customer satisfaction and team members
Loews Madison Hotel
Washington, DC
Houseman& Room Attendant
September 2014 to October 2016
Assisting in maintaining standards of cleanliness in all guest areas
Delivering guests request
Washing, dusting, mopping, scrubbing,vaccuming floors
Clean and disinfect washrooms, bathrooms, bedrooms
Keeping bathrooms supplied with toilet paper, tissue, soap, hand towels, wash cloths,
Removed soil linen
Cleaned sanitized and made of beds
Collect disposed waste of garbage
Maintained inventory
Move equipment and furniture
Maintain housekeeping inventory
Maintained upkeep of the facility
Assist housekeepers & laundry attendants in daily routines
Remove trash from work areas to the loading dock/dumpster and remove trash and linen and linen closets
Assisted Room Attendants in moving furniture when needed
Make up and deliver roll-a-way beds and baby cribs to guest rooms
Walked hallways and answered assistance calls from staff and guests
Maintained neatness of lobby, and restrooms
Ran errands, including taking laundry to be dry clean for guest
Restock designated areas
Education
Calvin Coolidge High School
Graduated 2008
Streetwise Partners Mentoring Program
Present 2014
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