Customer Relations, Wellness Coordinator
Resume:
Aliza De La Garza **** Old Katy Road
Houston,TX *7024
***************@*****.***
EXPERIENCE
Chiron Financial, Houston, TX-Customer Relationship Manager
January 2019- Current
● Building long-term relationships with key clients.
● Maintained a high level of customer service by being proactive in communicating with customers, including banking center associates, lawyers, etc.
● Met with executive leadership and addressing CRM business requirements.
● Held team meetings with other staff members to review productivity goals.
Farmers Insurance, Katy, TX- Account Manager
February 2018- January 2019
● Analyzed market trends to determine customer needs, volume potential, price schedules, and discount rates.
● Consistently met and exceeded all sales and performance goals that lead to an efficient operation.
● Evaluated leads obtained through direct referrals, lead databases and cold calling.
● Finds creative ways to solve problems and exceed customer expectations.
Massage Envy, Katy, TX— Wellness Coordinator
February 2017 - February 2018
● Accurately entered client information into a database.
● Schedule and reschedule appointments if necessary.
● Educate customers on clinical procedures and policies. References upon request
SKILLS
Problem Solving
Strong Work Ethic
Handling Pressure
Adaptability
Team Player
Positive
Fast learner
Enthusiastic
Outlook
Excel
DealCloud
Pitchbook
SalesForce
LANGUAGES
Fluent in both English and
Spanish
EDUCATION
Lone Star College
Dental Hygiene
University of Saint Thomas
BAA Finance
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