Test Technician Software Tester

Nigel Morton

Current Location: Hawthorne, CA

JOB RELATED SUMMARY:

An accomplished QA Test Technician with proven experience in software testing on Windows and Mac platforms, knowledgeable in all phases of application software, product life cycle, including resource gathering, development, design, debug, test and documentation.

Remarkable experience in running test plans, scenarios, scripts, or procedures.

Expertise in identifying, analyzing, and documenting problems with program function, output.

Strong experience in creating and updating QA test and procedure documents.

Well-versed in reporting problems to Engineering and Development Team using Remedy/Oracle net based problem reporting tools, take out-loads and trace files for debugging.

Skilled in building strong relationships with peers, other departments, and managers to best meet company goals and objectives.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).

Superior technical and interpersonal communication skills with expertise in building strong relationships and alliances.

EDUCATION:

Associate's Degree in Construction Technology

York College (Formerly York College of Art and Technology)

New Horizons Computer learning

Harrogate Granby High School

TECHNICAL SKILLS:

Software Testing

Quality Assurance

Detail-oriented

Team Player

Multitasking

Analytical

QA Testing

SDLC

STLC

Oracle

Windows/ Mac/ Unix

Documentation

Excellent Interpersonal and Communication Skills

Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)

PROFESSIONAL EXPERIENCE:

EPSON AMERICA INC, Los Alamitos, CA July 2013 – Dec 2020

QA Test Technician

Responsible, dedicated, diverse, and flexible software tester with relevant experience in high tech computer-based industry. Principal strengths include software testing on Windows and Mac platforms, knowledgeable in all phases of application software, product life cycle, including resource gathering, development, design, debug, test and documentation. Successfully demonstrate exceptional problem solving, strategic thinking and job completion under tight time constraint with high degree of accuracy.

Conducts QA of localized CDs, web installer packages, bundled applications and drivers for multi/single function printers, scanners.

Test compatibility of driver’s and firmware and software with Windows and Mac Legacy and Beta versions.

Full project life cycle Beta through FC with bug verification.

Provides feedback to software developers via office365 and spread sheets.

Knowledge of staging server testing.

Creates and updates QA test and procedure documents.

Run test plans, scenarios, scripts, or procedures.

Identify, analyze, and document problems with program function, output.

Report problems to Engineering and Development Team using Remedy/Oracle net based problem reporting tools, take out-loads and trace files for debugging.

Test Wi-Fi 2.4/5G, USB 2/3, Ethernet and Bluetooth BLE connectivity with smart App IOS and Android.

Create Golden Masters CDs or web installer packages as a backup to the Software Integration team during the peak development periods. The key task involves integrating software in the CD/web packages and performing pre-release testing according to the written procedures.

Builds strong relationships with peers, other departments, and managers to best meet company goals and objectives.

Evaluate inkjet media samples from external venders by performing a series of tests to determine viability as a suitable media product for Epson.

Create ICC Color Profiles from media samples to be used on existing inkjet printers and printers in development, using i1Pro2 and i1i0 Table with i1Profiler software.

Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine correct install.

Software Proficiency; Adobe Photoshop, Carbon Copy Cloner, Norton Ghost, Office 365.

Xerox Corp 2003-2012

555 S Aviation Blvd

El Segundo, Ca 90250

Software Tester

Principle duties and responsibilities at a high level of accuracy included.

Evaluate test build of Xerox Print Server software

Evaluate GUI for functionality

Run test print jobs to stress the software, ie speed and reliability

Run Automated test plans

Automated bug reporting in Remedy

Software Proficiency

Solaris/Unix, DocuSP

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