Brian Hastings
Dedicated worker seeking employment
Syracuse, NY 13208
***********@*****.***
Customer friendly and dedicated. I am looking to get into customer service and out of the fast food industry. I feel i have acquired sufficient skills that prepare me for a position as a customer service representative. However I am open to job opportunities that can teach me new skills. Willing to relocate to: Syracuse, NY - Camillus, NY - Solvay, NY Authorized to work in the US for any employer
Work Experience
Crew Member
Dunkin Donuts - East Syracuse, NY
April 2013 to September 2014
• Prepared And Served Beverages Such As Iced and Hot Coffee, Lattes, Soda, And Juice Drinks
• Cleaned And Stocked Workstations And Display Cases
• Served Orders At Windows, Counters, Or Tables As Appropriate
• Executed All Responsibilities Accurately And In A Timely Manner
• Kept A Clean And Safe Environment For Food Preparation
• Inspected Prepared Food To Insure That It Met Quality And Quantity Standards
• Adhered To Food Safety Practices
• Restocked Display Cases And Work Stations
• Followed Cash, Security And Labor Policies
• Greeted And Assisted Customers Entering The Store Premises
• Communicate And Engage Customers Making Sure Demands And Needs Are Met
• Handle Customer Complaints And Provide Immediate Resolution Crew Member
McDonalds - Syracuse, NY
June 2011 to May 2012
• Greeted And Assisted Customers Entering The Store
• Communicate And Engage Customers Making Sure Demands And Needs Are Met
• Responded To Customer Queries And Quickly Resolved Complaints
• Maintained Prescribed Portion Control For All Food Orders
• Utilized Food Warmers For Immediate Service And Placed Food In Refrigerated Cabinets For Storage
• Restocked Display Cases And Work Stations
• Prepared Orders In Compliance With Standard Procedures And Supervisors Directives
• Inspected Prepared Food To Insure That It Met Quality And Quantity Standards
• Kept A Clean And Safe Environment For Food Preparation
• Executed All Responsibilities Accurately And In A Timely Manner
• Reported To Shifts On Time Wearing A Neat, Unwrinkled Uniform And Ready To Work
• Cleaned And Stocked Workstations And Display Cases
• Served Orders At Windows, Counters, Or Tables As Appropriate Cashier/Stock/Produce
Save A Lot - Syracuse, NY
August 2008 to July 2009
• Greeted And Assisted Customers Entering The Store Premises
• Communicate And Engage Customers Making Sure Demands And Needs Are Met
• Handled Cash Register
• Assisted With Product Selection As Needed
• Loaded And Unloaded Delivery Trucks
• Swept And Cleaned Work Area
• Stock Inventory Items On Shelves And Kept Stock Clean And In Sequence
• Assist In Counting Of Physical Inventory
• Was In Charge Of The Produce Department
Dishwasher
Denny's - Syracuse, NY
August 2005 to February 2006
• Wash Dishes And Stack In Appropriate Places
• Help Bus Tables
• Routine Cleaning Of Work Areas And Bathrooms
Education
GED in Academics
OCM Boces - Liverpool, NY
2003 to 2004
Skills
Determined individual dedicated to completing all assigned job tasks., Self confident person who has matured and is willing to work hard., Motivated team player who is friendly cheerful and cooperative., Adaptive worker able to adapt to changes in the work place., Energetic employee commited to learning new skills on the job., Attentive employee who is a highly trainable quick learner.
Certifications/Licenses
Microsoft Word
2004 to Present
Completed a class and passed to obtain a certificate Microsoft Access
2004 to Present
Completed a class and passed to obtain a certificate. Microsoft Excel
2004 to Present
Completed a class and passed to obtain a certificate Microsoft PowerPoint
2004 to Present
Completed a class and passed to obtain a certificate Additional Information
SKILLS
• Flexible And Able To Adjust To The Work Environment
• Basic Computer Skills
• Ability To Work Under Pressure
• Attention To Details
• Work Well With Teams
• Multi - tasking
• Able To Perform With Minimal Supervision
• Quick Learner