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Quality Control Customer Service

Location:
Lagos, Nigeria
Posted:
July 13, 2021

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Resume:

OMOLABAKE RAJI

Shasha, Lagos. 080******** adnpmo@r.postjobfree.com

A confident, reliable and enthusiastic individual. Enjoys helping customers and clients and solving any problems that they may have. Customer satisfaction is very important to me.

EXPERIENCE

JULY 2019 – MAY 2021

BANK TELLER, STANBIC IBTC BANK

•Perform routine bank telling tasks, including making deposits, withdrawals, transfers, and cashing checks.

•Promote strong customer and client interactions, build relationships and participate in cross-selling, and offer new products and features.

•Actively contribute to meet the branch business goals, as well as individual sales and customer service goals.

•Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery.

•Accurately close out the teller terminal and remit daily work to supervisor.

NOVEMBER 2019 – DECEMBER 2019

INTERN, JUMIA NIGERIA

•Learning the workings of an order processing department for both local and global items.

•Picking of items from the shelves to satisfy the customer’s order.

•Performed quality control checks on the item and then packing the item.

•Paying painstaking attention to avoid errors and order swap.

EDUCATION

MARCH 2017

OND COMPUTER ENGINEERING, YABA COLLEGE OF TECHNOLOGY Key skills gained:

•Understanding the workings of a computer and its architecture.

•Conscientious attention to details.

•Ability to handle and manage workloads.

•Advanced problem solving and numeracy skills.

•Developed ability to work as an individual and as well as in a team.

•Accomplished communication skills, both verbal and written.

MAY 2013

SSCE, STATE SENIOR HIGH SCHOOL Graduated Valedictorian.

SKILLS

•Excellent spoken and written English language

•Fluent in Yoruba language

•Proficient in Microsoft Office

•Keen attention to detail

•Ability to work as an individual and also in a team

ACTIVITIES

Loves and appreciate good books. Volunteers at Givefood.org. Plays football and also enjoys baking.



Contact this candidate