Travel Agent Consultant

R O B E R T R

D E L G A D O

714-***-****

***********@*****.***

**** **** ********* ** *** 1103,

El Paso, Tx 79936

PROFESSIONAL SUMMARY

Attentive Travel Agent skilled in arranging tours and preparing associated paperwork. Accomplished in running profitable operations based on top-notch customer service and trip planning abilities. Fully knowledgeable in carrier rules and international travel restrictions.

Skilled team player with strong background in travel environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Dynamic and accomplished Travel Agent with 16 years of experience managing and handling sophisticated needs of high-net-worth clients. Successfully increases wealth by assessing financial goals and risk tolerance, and designing plans with minimal risk. Deepens relationships and retention by providing comprehensive financial guidance while maintaining high standards.

SKILLS

Air travel coordination Ground transportation planning Client relations Organize paperwork

Plan trips Book transportation

Problem-solving Creative thinking

Collaboration

EXPERIENCE

Travel Consultant, American Express GBT, Dec 2017 - Oct 2020, Phoenix, AZ Assist multi corporate account, while handling all travel arrangements( Air/Car/Hotel). Duties include exchanges, phases, refunds and waivers. Handle both domestic and heavy international reservations.

Sr. Travel Agent, CWT SATO Travel, Jul 2005 - Dec 2017, Fort Bliss, Tx Responsible for assisting all DOD travelers with air, car and hotel bookings. Processed ticket exchanges, refunds, credit card billing, verified order entitlements, and assisted with office production work. Versed in GOV contract rules, fares and meeting contractual rules.

Assist multi clients with Navigating through the E2 website, password resets. As an analyst RD

May 1997

we also assist with amending authorizations, vouchers and expenses. EDUCATION

High School Diploma

Robert E Lee - San Antonio, Tx

Contact this candidate