SUSAN OSGOOD
Baytown, TX 832-***-**** ***********@*****.*** www.linkedin.com/in/susan-osgood-2a2a261a9/
SENIOR EXECUTIVE & ADMINISTRATIVE ASSISTANT
C-Suite Gatekeeper Public Relations Event Planning
Executive Profile
Trusted and discrete confidante, with robust business acumen, who orchestrates complex calendars, travel itineraries, employee events, and superior public relations campaigns. Recognized for assisting executives in driving agendas and advancing corporate strategies. Polished during executive meetings, pragmatic when executing day-to-day operations, and professional when engaging with stakeholders. Blend administration and accounting practices, ensuring seamless service delivery across various sectors. A loyal, committed professional who has garnered promotions at various companies.
Highlights of Business Value
Orchestrated complex, travel arrangements through correspondence with flight, hotel, and car vendors, aligning reservations with corporate travel policies
Pioneered and planned all employee events for 100-member department, from concept to completion, by creating themes, leading logistics for dinners and events, tracking attendees and budgets, and communicating with vendors
Selected to help Marketing Group with campaigns and branding collateral by designing presentations and reports
Promoted to steer public relations, community outreach, and communications for local organizations, regional initiatives, and employee events
Augmented company reputation and championed social responsibility by arranging plant tours for schools and universities, including recruiting presenters, selecting gifts, preparing materials, ordering lunch, and overseeing security
Executive Expertise
Senior Executive Support – Calendar Management – Agenda Preparation & Packages – Event Planning – Public Relations
Writing & Presentations –Travel Arrangements – Budget & Expense Reporting – Stakeholder Engagement
Department Collaboration – Recruitment & Volunteering – Vendor Relations – Record Management – Confidentiality
Career Experience and Milestones
APACHE CORPORATION, Houston, TX 2011 to 2020
Senior Administrative & Accounting Associate to Controller of Revenue
Promoted to high-profile role, heading administration for Controller of Revenue, 5 Managers, and 12 Supervisors, securing position based on exemplary service and reputation. Recorded U.S. bank activities through executing daily cash accounting.
Orchestrated complex, travel arrangements through correspondence with flight, hotel, and car vendors, aligning reservations with corporate travel policies
Pioneered and planned all employee events for 100-member department, from concept to completion, by creating themes, leading logistics for dinners and events, tracking attendees and budgets, and communicating with vendors
Safeguarded the Controller’s agenda and commitments by liaising with internal and external stakeholders and establishing self as point-of-contact for calendar requests
Oversaw annual department meetings by creating agendas, booking meeting rooms, reserving audio and visual equipment, arranging catering, and communicating with administrative staff on meeting logistics
Researched unidentified bank transactions and uncovered erroneous discrepancies via journal entry preparation
Managed monthly bank reconciliation journal data by recording interest income, banking fees, and returned checks
Oversaw and owned cash accounting records, building and applying knowledge through consultation with Treasury, Revenue Accounting, Accounts Payable, and Financial Reporting teams
JOHANN HALTERMANN, Houston, TX 2006 to 2009
Senior Executive Assistant to Vice President 2008 to 2009
Recruited to assist Vice President while coordinating, integrating, and synchronizing staff events and activities.
Triangulated complex, calendars, both professional and personal by overseeing long-range schedules, scheduling meetings, aligning activities, tracking attendees, preparing pre-reading materials, and distributing agendas
Appointed to host guests and stakeholders, based on laser-focus attention, confidentiality, and stakeholder rapport, establishing relations with clients when conducting plant visits
Selected to help Marketing Group with campaigns and branding collateral by designing presentations and reports
Oversaw travel itineraries for Vice President and Marketing leaders, ensuring seamless scheduling with zero overlaps
Served as integral member of Children’s Holiday Party Committee, delivering a bespoke, family-oriented event
Spearheaded Annual Golf Outing and Adopt-A-Family events through robust organization and creativity skills
Receptionist 2006 to 2008
Brought on board to deliver best-in-class customer service for all arriving guests, clients, and stakeholders.
Enlisted as point-person for vendor visits and inquiries, providing timely information and directions
Earlier Career Success
EXXONMOBIL, Baytown, TX
Public Relations Assistant
Promoted to support public relations, community outreach, and communications for local organizations, regional initiatives, and employee events. Recruited volunteers for community relations, plant tour, and school mentorship programs.
Augmented company reputation and championed social responsibility by arranging plant tours for schools and universities, including recruiting presenters, selecting gifts, preparing materials, ordering lunch, and overseeing security
Boosted community moral by planning and executing exclusive ‘Volunteer Dinner’ at local Country Club, designing and distributing invitations, sourcing themed décor, and promoting event through the organization
Introduced and organized ‘Bring Your Kids to Work Day’, fostering familial ties with the company
Education
Secretarial Administration Certification – Lee College, Baytown, TX
Professional Development
Business Ethics
Time Management
Diversity
Basic & Beginning Accounting
How to Create Your Brand in the Workplace
How to Work as a Team
Technical Toolkit
SAP, Microsoft Office Suite, Publisher, Zoom, SharePoint
Community Outreach & Volunteerism
Donor – Blood Bank Life
Volunteer – American Red Cross
Volunteer – Faith Family Church
Volunteer – Animal Shelter